Service Technician – White Lightning Harley-Davidson

Overview

Want growth? Want to be a part of a badass team? Want to be in part of the country expected to see tremendous growth in 2023?

Very competitive pay.  We are closed on all major holidays.
Plus we have some of the best riding (on and off road) in the country.

If these are sounding great then White Lightning Harley-Davidson in Chattanooga, TN is the place for you!

We are seeking a service technician that will provide prompt, dependable, high quality vehicle service to customers.

The successful candidate who fills this position will possess excellent problem solving skills, organizational skills along with a strong work ethic.

Qualifications:

• Completion of a factory authorized training program such as MMI Service School or equivalent work experience
• Positive, enthusiastic attitude
• Valid Motorcycle Endorsement
• Exceptional Customer, Team handling, and service skills
• Ability to work flexible schedules including weekends
• Must be a Team Player

Responsibilities:

• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this “efficiency” skill
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible
• Accept work assignments from Service Writer/Manager
• Request parts for the job as early as possible when needs become known
• Perform service, repair and customization work in accordance to factory specifications
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay
• After job is finished ensure proper completion and filing of paperwork
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager
• Minimize come-backs and deal with them promptly and satisfactorily when they do occur
• Keep customers’ vehicle cleaner that when it was dropped of.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• 401k
• Great Hours

www.wlharley.com