Entry-Level Motorcycle Suspension Technician

Overview

Overview Entry-Level Motorcycle Suspension Technician

Join North America’s Premier WP Suspension Facility

Location: Downingtown, Pennsylvania
Position: Full-Time
Compensation: Competitive salary based on experience

At Solid Performance, motorcycle suspension isn’t just another service we offer—it’s our passion and our specialty.

As the leading WP Authorized Service Center and full-line KTM, Husqvarna, and GasGas dealership, we support riders across North America with premium suspension solutions for off-road, dual sport, adventure, supermoto, flat track, and street applications.

Our suspension department is equipped with industry-leading technology, including a CTW LA-48 Suspension Dyno, dedicated clean-room-style assembly areas, precision measuring equipment, specialty tooling, and factory-level technical resources.

We’re looking for an Entry-Level Suspension Technician who is mechanically inclined, takes pride in their work, has a strong attention to detail, and is eager to learn the specialized skills required to service and build high-performance motorcycle suspension.

This is an opportunity to learn from experienced suspension technicians and develop a career in one of the most specialized areas of the motorcycle industry.

What You’ll Do

As an Entry-Level Suspension Technician, you’ll work alongside our experienced suspension technicians and progressively develop the skills necessary to service, repair, and eventually build and tune premium motorcycle suspension systems.

Responsibilities

• Assist with the removal and installation of motorcycle suspension components.
• Perform suspension component disassembly and cleaning according to Solid Performance procedures.
• Properly clean, organize, and stage suspension components for assembly.
• Assist senior technicians with parts requests.
• Learn proper use of specialty suspension tools and equipment.
• Perform basic measurements using precision measuring equipment as training progresses.
• Accurately document work performed, measurements, parts used, and service requirements.
• Follow established service procedures, specifications, and quality-control processes.
• Maintain a clean, organized, and professional work area.
• Properly maintain and care for shop equipment and specialty tooling.
• Learn to identify common suspension components, wear items, and service requirements.
• Assist senior technicians.
• Occasionally assist with manufacturer events, race support, demo rides, suspension testing, and technical customer support.
• Participate in ongoing technical training and development.

Required Qualifications

• Basic mechanical aptitude and a willingness to learn.
• Previous mechanical, motorcycle, automotive, powersports, or technical experience preferred, but not required.
• Basic understanding of hand tools and mechanical procedures.
• Ability to follow detailed technical instructions and manufacturer specifications.
• Strong attention to detail and commitment to quality workmanship.
• Ability to accurately document work and maintain organized work orders.
• Ability to work safely and efficiently in a professional shop environment.
• Basic computer skills.
• Ability to work independently when assigned tasks while also working effectively as part of a team.

Preferred Qualifications

• Previous motorcycle, powersports, automotive, bicycle, or mechanical shop experience.
• Experience working with motorcycle suspension.
• Familiarity with KTM, Husqvarna, GasGas, or WP suspension products.
• Experience using precision measuring tools.
• Personal professional-grade tool collection.
• Advanced suspension experience is not required. The right candidate will receive hands-on training and progressively take on more advanced responsibilities as their skills and proficiency develop.

Training & Development

Solid Performance believes that great technicians are developed through hands-on experience, structured training, and mentorship.

Entry-Level Suspension Technicians will have the opportunity to learn:

• Suspension component identification and function
• Fork and shock disassembly procedures
• Cleaning and inspection procedures
• Proper use of suspension-specific tooling
• Precision measurement techniques
• Suspension assembly procedures
• Torque procedures and quality control
• Suspension service documentation
• Basic suspension terminology and theory
• Suspension setup and tuning fundamentals
• WP suspension products and technologies
• Advanced service and tuning techniques as experience develops
• As your skills and knowledge progress, you’ll have the opportunity to take on increasingly advanced work and progress toward higher-level technician responsibilities.

Career Development

This position is designed to provide a clear path for advancement within the Solid Performance suspension department.

Advancement is based on demonstrated technical ability, quality of workmanship, efficiency, knowledge, reliability, and continued professional development.

Who You Are

Our ideal candidate is someone who:

• Takes pride in doing things correctly rather than simply doing them quickly.
• Has strong attention to detail.
• Is dependable, punctual, and organized.
• Takes direction well and is willing to learn from experienced technicians.
• Is comfortable asking questions when they don’t understand something.
• Enjoys working with their hands and solving mechanical problems.
• Understands the importance of cleanliness and organization in a precision-work environment.
• Communicates professionally with teammates.
• Takes ownership of their work and learns from mistakes.
• Is interested in developing a long-term career in the motorcycle suspension industry.
• Has a genuine passion for motorcycles and performance.
• Above all, we’re looking for someone who understands that great suspension work starts with great habits—cleanliness, organization, precision, consistency, and attention to detail.

What We Offer

At Solid Performance, we’re committed to investing in our people and developing the next generation of suspension technicians.

Benefits Include

• Competitive compensation based on experience
• Health insurance
• Paid Time Off (PTO)
• 401(k) retirement plan
• Employee motorcycle purchase program
• Factory and manufacturer technical training
• Hands-on mentorship from experienced suspension technicians
• Access to state-of-the-art suspension equipment and tooling
• Opportunities for professional growth and advancement
• A passionate, performance-driven team culture
• The opportunity to work at one of North America’s premier WP Authorized Service Centers

Show Us What You Can Do

Qualified candidates may be invited to participate in a 1–2 day working interview, allowing you to demonstrate your mechanical aptitude, attention to detail, work ethic, and ability to learn in a real-world shop environment while getting to know our team and processes.

Prior suspension experience is not required for the right candidate. We can teach suspension; we’re looking for the right attitude, work ethic, mechanical aptitude, and desire to learn.

Ready to Build the Best

If you’re passionate about motorcycles, enjoy working with your hands, are obsessed with doing things right, and want to develop a career building suspension systems that perform at the highest level, we’d love to hear from you.

Apply today by sending your resume to:
suspension@sp-wp.com

Learn more about Solid Performance:
www.sp-wp.com