Service Writer / Parts Counter Sales

Overview

 Job Description: Motorcycles Unlimited is an independent shop located in North Houston, Texas.
We are the largest independent shop in Houston, and have been in business for over 13 years. We have grown every year we've been here due to our hard work and attention to detail.
We work on pretty much everything from American to Japanese to European motorcycles, so the job is rarely routine.
We are wanting to add an experienced, self-motivated service writer/parts counter person to our team.

Duties include, but are not limited to:
– Interact with service technicians to identify customer repair needs.
– Quote repairs necessary and communicate with the customer.
– Order parts needed for customer repair jobs.
– Communicate approved repairs to the service techs and follow up to ensure they've been properly executed.

– Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and apparel that fits their needs/wants.

– Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and apparel.

– Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.

– Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.

– Follow up on special ordered items, and notify the customer when received.

– Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer cont
We offer a very competitive pay and benefits package!

If you are a properly trained and experienced technician, apply today to become part of a successful team.
Reply either via e mail to patrickhart.378@gmail.com
or call 281 444 0545 and ask for Patrick

Motorcycles Unlimited
1964 FM 1960 Road west
Houston, TX 77090