Overview

Multi-line dealership group carrying all the top brands is now accepting resumes for our Service Manager Position, IMMEDIATE OPENING. Applicant must be able to work independently and. We are NOT looking for someone to train, rather someone who CAN AND HAS run entire depts. consisting of 4+ service writers and as many as 7+ techs. Applicant must be able to “lead by example” as we are a very active & busy dealership. Brands carried: BRP, Can Am, CF Moto, Honda, Kawasaki, Polaris, Sea Doo, Segway, Slingshot, Yamaha

We are located in a prime metropolitan market area with year round work that has been experiencing solid growth coupled with easy access to major highways.

We offer competitive salary plus commission with paid vacations as well as relocation allowance.

SALARY + COMMISSION RANGE: $75K – $150K / Annual

QUALIFICATIONS:

  • Mechanical knowledge and experience with motorcycles.
  • History with OEM sites for daily operations related to dept.
  • Must have a valid motorcycle endorsement
  • Computer skills are a must.
  • Strong customer service and communications skills
  • Experience with Lightspeed and CRM programs is a plus.
  • Have great attention to details
  • Ability to lift materials and perform light physical tasks

DEPT DUTIES:

  • Manage with a high degree of customer satisfaction while maintaining profitability.
  • Assign jobs to technicians while following a schedule.
  • Assist techs as needed.
  • Communicate with OEM’s for warranty approval as needed.
  • Oversee warranty claim submissions in a timely manner.
  • Handle customer complaints quickly, with understanding, and with a positive attitude to demonstrate our customer commitment.
  • Produce technician efficiency reports.
  • Input on dept promotions and advertising.
  • Apply today, any & all communication is kept confidential