Overview
We are looking for an experienced, professional and passionate Service Manager to manage our service department at El Cajon Harley-Davidson.
Job Summary
The service manager is responsible for directing the operation of the dealerships service department. This includes; repairing, building, and customizing motorcycles. They are also responsible for a timely turnaround time for all vehicle repairs, and making sure all safety standards are met.
Job Duties Include:
• Set an example of professionalism through actions and appearance.
• Provide superior customer service to both internal and external customers.
• Handle customer complaints in an emphatic and positive manner.
• Have an adequate number of trained personnel on duty during hours of operation
• Provide for training of service personnel as necessary
• Ensure all customers are greeted assisted and provided the opportunity to receive the best experience possible
Qualifications & Job Requirements:
• Working knowledge of Microsoft Outlook and Excel
• Consistent and stable work history
• Self-motivated and Goal Oriented
• Team player attitude
• Ability to accept counseling and suggestions
• Professional appearance and strong work ethic
• Proven track record of success
Benefits:
• Employee Discounts
• Paid Training
• 401K Savings Plan
• Medical, Dental, Vision and Life Insurance
• Job Type: Full-time
• Paid Vacation
• Opportunity for advancement
• Opportunity for relocation
Required experience:
• Harley-Davidson Dealership Experience: 4 years
• Management Experience: 3 years
