Overview
Our growing, multi‑location powersports dealership group in Ohio is seeking a seasoned Service Director to oversee service operations across all rooftops. This is a high‑impact leadership role for someone who has already run a strong service department and is ready to scale their success across multiple stores.
About the Role
We represent all major OEMs, so prior experience managing multiple brands is required. Each location has a solid foundation—experienced advisors, warranty administrators, technicians, and support staff. We’re looking for the right leader to bring consistency, accountability, and industry‑standard efficiency across the entire service organization.
Responsibilities
Lead service operations across multiple rooftops
Drive technician efficiency, productivity, and shop flow
Support, coach, and develop advisors, warranty teams, and techs
Standardize processes, reporting, and performance expectations
Ensure OEM compliance and accurate warranty processing
Maintain a customer‑focused culture while maximizing profitability
Partner with store leadership to optimize each location
What You Bring
Proven success as a Service Manager or Service Director in powersports
Strong background working with multiple OEMs
Ability to lead, motivate, and hold teams accountable
Deep understanding of service KPIs and shop operations
Self‑driven, organized, and committed to continuous improvement
Positive leadership style that supports and elevates the team
Willingness to relocate to Ohio (required)
Compensation & Benefits
We offer industry‑leading compensation plans designed to reward strong leadership and high‑performing service departments. Compensation reflects both experience and the performance of the teams you lead. Relocation assistance is available for the right candidate.
Why This Opportunity Stands Out
Our stores operate in thriving metro markets with no shortage of work. You’ll be stepping into a strong foundation with the ability to shape processes, elevate performance, and build a high‑accountability service culture across multiple rooftops. While we are a growing multi‑location group, we are still small enough to move quickly, listen to our leaders, and pivot when decisions need to be made. Your voice will matter, and your leadership will directly influence the direction of the service department.
Apply Today
If you’re ready to take the next step and lead a multi‑store service operation, send your resume to start the conversation.
