Service Manager

Overview

Salary Range: $60K - $80K / Salary Range

Since 1987! In the 30 years since our doors first opened, Pro Italia has become an iconic presence in the motorcycle community. Selling fast, elegant motorcycles such as Ducati, Aprilia, Moto Guzzi, MV Agusta, Royal Enfield and Energica,  it is our absolute responsibility to provide the service that these brands deserve. And our customers deserve as well. We want to make you be part of a team that gives you a sense of pride to say, “Hi, I’m the Service Manager for Pro Italia.”

Job Requirements:

• Manage and supervise the service department and staff.
• Schedule and prioritize service appointments.
• Monitor the quality of work performed by the technicians to ensure they meet dealership standards.
• Train and develop staff members to enhance their skills and knowledge.
• Support the sales team by providing technical expertise on vehicles and accessories.
• Monitor department profitability and tech hours
• Ensure compliance with company policies, procedures and legal requirements.

Qualifications:

• A minimum of 3yrs experience working in a Powersports dealership preferably one that carried the products we sell.
• Be familiar with Lightspeed NXT or Lightspeed EVO.
• Have an outgoing, friendly personality and superior communication & customer service skills.
• Ability to negotiate customer complaints to a satisfactory resolution.
• Good computer skills
• General understanding of mechanical/technical terms.
• Possible relocation assistance for the right candidate from out-of-area and/or state.

SALARY RANGE: $60K – $80K / Annual

Benefits Include:

• Health care
• Dental and Vision coverage
• Paid vacation
• 401K Plan

We are hoping to add the right candidate immediately!