Overview

WPS is looking for outgoing, service‐oriented individuals to join our Sales Support team of powersports enthusiasts. You will play an integral role in the supply‐chain process by processing orders, applying special pricing and resolving problems for our outside sales representatives and valued dealers. You will be responsible for establishing and maintaining positive, service‐driven relationships with our internal and external customers.

If you thrive in a team environment, take pride in the quality and accuracy of your work, enjoy the fast‐ paced world of powersports sales support and think world‐class customer interactions should be a priority, this is the opportunity to develop your career!

ROLES & RESPONSIBILITIES

  • Receives and enters special dating orders, applying correct terms and pricing.
  • Informs sales representatives of specials, discounts, shipping dates, anticipated delays and any other critical information needed to support dealer accounts.
  • Compiles statistics and prepares various sales and dealer history reports for Management.
  • Creates documentation regarding sales programs, spiffs and general communication for sales representatives and dealers using Word, InDesign and Outlook.
  • Enters data into our computerized order entry system to determine accurate dealer costs.
  • Checks inventory and notifies Purchasing and Warehouses teams of orders that would deplete inventory.
  • Routes orders correctly for fulfillment and follows up on orders to ensure timely delivery.
  • Computes price, discount, and shipping charges when applicable.
  • Recommends type of packing or labeling needed on order.
  • Receives, investigates and assists in resolving dealer and sales representative complaints.
  • Confers with Shipping or common carrier personnel to expedite or trace missing or delayed shipments.
  • Assists Sales Managers in the planning and execution of annual Sales Meetings.
  • Other duties as required.

WHAT WE ARE LOOKING FOR

  • Associates degree (AS) from an accredited college or university is preferred but not required.
  • A minimum of two years of administrative support or similar experience required.
  • Strong working knowledge of Microsoft Outlook, Word, and Excel is required.
  • Ability to calculate figures and amounts, including but not limited to, discounts, interest, commissions and percentages is required.
  • Experience with Adobe InDesign a plus, but not required.
  • Be highly organized, with acute attention to detail.
  • Strong customer service skills.
  • Reliable and strong work ethic.
  • Excellent problem‐solving skills.
  • Outstanding communication skills, both written and verbal.

About Western Power Sports

COMPANY CULTURE

Love the great outdoors? Love being a part of a fast-paced, expanding community of passionate outdoor enthusiasts? Well we do too. We like to say “We sell fun.” As one of the fastest growing wholesale distributors of aftermarket powersports parts, apparel, and accessories, we believe in working hard and playing harder. We sell fun products, delivering to a nationwide-network of dealers from six warehouse locations around the country. Beyond our enthusiasm for the powersports industry, WPS is committed to the lives of our Sales associates and offers training, support, competitive commissions and an exciting work experience!