Overview
JOB DUTIES & RESPONSIBILITIES
- Ensure that customers receive prompt, courteous, and effective service.
- Open and close work orders providing as much information as possible
- Planning and scheduling their duties, assigning work, and following up on completion of assignments
- Warranty Repair Paperwork
- Consult with the parts department on special order parts and sublet repairs
- Keep Service Manager informed of all customer complaints and technician problems
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Document all work performed and recommended on the repair order
- Perform other duties as assigned
BENEFITS:
- Vacation/Holiday Pay
- Health Insurance
- Uniforms
- 401k
- Competitive Wages
- Paid Training
- Employee Discount
REQUIREMENTS
- A relevant degree, certification or experience – preferred
- Ability to multi-task
- Valid Drivers License
- Strong organizational skills/ detail oriented
- Ability to understand verbal & written instructions
Ability to work well with others High School Diploma or Equivalent – Preferred
