Service Manager

Overview

Chesapeake Harley-Davidson is looking for an experienced, career-oriented Service Manager that can drive our service department to new levels. Our dealership is extremely busy with a large amount of established business. Candidates for this rare opportunity must possess solid technical knowledge, excellent customer relations’ skills, and the ability to uphold the highest standards of quality workmanship. Prior experience at a Harley-Davidson or automotive dealership is required.
 
Our Service Manager will be responsible for:

• Delegating responsibilities among service department personnel
• Monitoring manufacturer warranty and policy procedures
• Processing warranty claims
• Vehicle scheduling and parts inventory management
• Providing the highest level of customer service by addressing problems and customer needs
• Billing and invoicing
   

We offer a professional work environment with a stable management staff, along with an excellent compensation and benefits package, generous 401k plan and paid vacation.

Chesapeake Harley-Davidson is a family owned and operated dealership in Darlington, MD. We pride ourselves on our ability to help our customers select the right bike and customize it to their vision. Customer service is our absolute top priority and we encourage our employees to share in the philosophy that the customer is always right. We attribute our success to not only our loyal customers, but our hard-working employees as well. Our people make Chesapeake Harley-Davidson the best in the business.