Overview

Work, live and ride in the heart of one of the most desirable destinations in the world!

Located in the beautiful mountains of Asheville North Carolina, the area is known for its unmatched scenery and exceptional riding with the Blue Ridge Parkway, Tail of the Dragon and Diamondback in our backyard.

Asheville offers a cool downtown scene with over 30 breweries and dozens of great restaurants. And we enjoy a long riding season with beautiful weather and tremendous tourist traffic.

Harley-Davidson of Asheville is a leading dealership in its district for new Harley-Davidson motorcycle sales. With a facility spanning over 50,000 square feet on 8 acres and a service department with plenty of room for growth, we are looking for a top level service manager.

Expectations:

  • Manage 5-7 technicians, 1-2 service writers and 2 porters.
  • Direct daily workflow of scheduled customer repairs, sales department needs, and traveler breakdowns.
  • Assist service writers with daily duties including: fielding incoming phone calls, scheduling daily work using our computerized scheduler, dispatching work to technicians, and making follow up calls to customers.
  • Administer all warranty claims, recalls and service bulletins with Harley-Davidson Motor Company.
  • Work with insurance companies on damage estimates and claims.

Requirements:

  • Management experience in a motorcycle or automotive dealership.
  • Extensive knowledge of Harley-Davidson motorcycles model year 2000 and newer.
  • Experience with warranty administration.
  • Must be a expert using a dealer management system (Talon experience is preferred).
  • Valid motorcycle endorsement and ability to easily operate heavy weight motorcycles.
  • Must be able to type.

Post offer pre-employment drug screen

Benefits:

Medical, dental, paid time off, team member discount, free uniforms and profit sharing plan.

Job Type: Full-time

Job Location:

  • Asheville, NC

Required experience:

  • Management: 1 year

Required license or certification:

  • motorcycle endorsment

About Harley-Davidson of Asheville

Harley-Davidson of Asheville is a franchised dealer for Harley-Davidson motorcycles, apparel, parts and service. 

We were awarded the 2016 Gold Bar & Shield Circle of Excellence ranking our dealership in the top 10 of over 650 Harley-Davidson dealers in the United States.  

Located in the Smoky Mountains, Asheville NC is known for its un-matched scenery and exceptional riding with the Blue Ridge Parkway, Tail of the Dragon and Diamondback in our backyard.

Asheville offers a cool downtown scene with over 30 breweries, world class restaurants and iconic music venues.