Overview

Are you passionate about motorcycles especially Harley-Davidson Motorcycles? Then Avalanche Harley-Davidson is the place for you!

Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.

The Motorcycle Company is currently looking for highly motivated, aggressive; Service Adviser.

Major Duties and Responsibilities:

  • Ability to work in a fast-paced environment and comfortable multi-tasking
  • Interact with customers both in-store and on the phone
  • Follow a structured sales process
  • Have working knowledge of the Harley model families
  • Be able to effectively manage open repair orders
  • Proactive follow up with current and previous customers
  • Maintain a high degree of customer satisfaction with the ability to handle customer complaints

Qualifications & Job Requirements:

  • Motorcycle background preferred but not required
  • Harley-Davidson enthusiast preferred but not required
  • Motorcycle endorsement and weekend availability
  • Possess sound judgment and decision making ability

Key Areas:

  • CSI and customer retention
  • Repair Order Management and Follow up
  • Service drive efficiency and follow up

Compensation:

  • Salary plus commission based wages

Benefits:

  • Employee Discounts
  • Paid Training
  • 401K through MassMutual Financial Group
  • UnitedHealthcare PPO Heath Plan
  • Guardian PPO Dental, and Vision Insurance
  • Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group
  • Allstate Accident, Hospital, Critical Illness and Cancer Insurance
  • Flexible Spending Account through Eflexgroup
  • Legal Shield and Identity Theft Shield

Want to be #1? Start by applying with number one. What do you want from a career:

  • To be with a growing company.
  • To have a career, not a job.
  • To say you're with the #1 dealership group.
  • To be where they promote from within.
  • To receive paid training, bonuses and discounts.
  • To be part of a team and smiles are contagious.
  • To be able to fulfill dreams, have fun and get paid for it.
  • To be where customers want to wear your uniform.
  • To work hard and accomplish a lot.
  • To be where results, efforts and great ideas are recognized.
  • To be where you can't wait to get started every day.

Let us help you get what you want out of a career. Come grow with us.

 

*Please do not contact the dealership directly. All inquiries and resumes must be submitted online

About Avalanche Harley-Davidson

This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. Avalanche H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years. 

This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.

We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.

Career advancement opportunities available based on merit.

Opportunities are available at all locations. Please inquire for more information.

Avalanche Harley-Davidson is an equal opportunity employer.