Overview
Service Adviser – Avalanche Harley-Davidson
Are you passionate about motorcycles especially Harley Davidson Motorcycles? Then Avalanche Harley-Davidson is the place for you.
Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.
Your chance to join the fastest growing Harley-Davidson dealer groups and an industry leading team. The group currently consists of Rawhide Harley-Davidson, Avalanche Harley-Davidson, High Octane Harley-Davidson and Riverside Harley-Davidson and we are looking at acquiring more Harley dealerships in the near future and that means more opportunity. Career advancement opportunities available based on performance. Avalanche Harley-Davidson offers a state of the art service facility. Join a great team in a friendly work environment.
Key Result Areas:
CSI and customer retention
Repair Order Management and follow up
Service drive efficiency and follow up
Major Duties and Responsibilities:
Ability to work in a fast-paced environment and comfortable multi-tasking
Interact with customers both in-store and on the phone
Follow a structured sales process
Have working knowledge of the Harley model families
Be able to effectively manage open repair orders
Proactive follow up with current and previous customers
Maintain a high degree of customer satisfaction with the ability to handle customer complaints
Qualifications & Job Requirements:
1+ year of experience as a Service Advisor in auto or motorcycles
Motorcycle background preferred but not required
Harley-Davidson enthusiast preferred but not required
Motorcycle endorsement
Possess sound judgment and decision making ability
Compensation:
Industry leading performance based compensation
Benefits:
Employee Discounts
Paid Training
401K through MassMutual Financial Group
Cigna PPO Heath Plan,
Humana PPO Dental, and Vision Insurance
Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group
Allstate Accident, Hospital, Critical Illness and Cancer Insurance
Flexible Spending Account through Eflexgroup
Legal Shield and Identity Theft Shield
What do you want from a career:
To be with a growing company.
To have a career, not a job.
To say you're with the #1 dealership group.
To be where they promote from within.
To receive paid training, bonuses and discounts.
To be part of a team and smiles are contagious.
To be able to fulfill dreams, have fun and get paid for it.
To be where customers want to wear your uniform.
To work hard and accomplish a lot.
To be where results, efforts and great ideas are recognized.
To be where you can't wait to get started every day.
*Please do not contact the dealership directly. All inquiries and resumes must be submitted by email.
About Avalanche Harley-Davidson
This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. Avalanche H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years.
This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.
We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.
Career advancement opportunities available based on merit.
Opportunities are available at all locations. Please inquire for more information.
Avalanche Harley-Davidson is an equal opportunity employer.
