Overview
Sales Manager –
St. Paul Harley-Davidson®
The continued growth of St. Paul Harley-Davidson® demands that we hire an ambitious Sales Manager at its St. Paul, MN dealership. The successful candidate will need to be a strong closer. The ideal candidate will have a proven track record in sales, leadership and the ability to build a strong sales team.
Key Results Areas:
- Motorcycle Sales Department Operations, Productivity, New and Pre-Owned Unit Volume, Trades
- Finance and Insurance Management
- Customer Service and Retention
- Employee Training and Development
Duties:
- Work with General Manager to develop aggressive but realistic monthly and annual goals and objectives for the sales and F&I team
- Train sales and F&I managers to actively strive for and exceed monthly sales goals while maximizing profitability
- Desking and closing deals, overcoming customer objections while providing an excellent purchase experience.
- Work closely with team to ensure proper selling methods, identify training needs, and motivate individual and group performance
- Actively participate in the selling and closing process and ensure that all customers are treated with respect and positivity; any complaints are handled reasonably and within company policy
- Maintain accurate inventory control system for new and pre-owned vehicles to ensure proper turn ratios
- Manage and monitor the CRM system to ensure all leads are logged and actively followed up with
- Set goals and develop objectives for increasing market share within our DAT
- Recruit, interview, and hire new team members and then effectively train, evaluate, coach, and set individual sales goals
- Manage the reconditioning process for trades
- Build relationships with wholesalers to have an outlet for trades not needed
- Create team schedules to ensure proper floor coverage at all times as well as sufficient time for prospecting, follow up and appointment calls and customer logging
Requirements:
- Self-motivated, enthusiastic and confident
- Conduct business under the guidance of our Mission Statement while ensuring that sales processes and procedures are followed
- Work 50-60 hours/week in-season and 40-50 hours/week off-season
- Computer literate and able to become proficient with all software required for the position
- Be an example to the sales team for productivity, energy, ethics and professionalism
Experience:
- Minimum of 3 years high volume automotive or motorcycle sales experience with a strong preference for Harley-Davidson® dealership experience
- Able to define individual team member coaching needs and establish proper ways to bring them to their full potential
- Must have a valid motorcycle endorsement
Benefits:
- Medical coverage with company contributions for single and family
- Dental insurance with company contributions for single and family
- Supplemental Coverage: STD, LTD, Life, accident, vision care
- FSA
- 401k
- PTO, holiday pay and employee discounts
- Strong team atmosphere, fun working environment and great coworkers
EOE.