Overview
We are staffing up for a record season and currently recruiting experienced Service Advisors/Writers to join our team!
Our revolutionary processes are all about creating a better motorcycle buying and service experience for our customers and with employees who love what they do and who will contribute to the momentum of a fast and fun environment.
ENJOY WALKING INTO YOUR DEALERSHIP & SERVICE DEPARTMENT EACH DAY!
Major Duties and Responsibilities:
- Ability to work in a fast-paced environment and comfortable multi-tasking.
- Interact with customers both in-store and on the phone.
- Follow a structured sales process.
- Have working knowledge of the motorcycle brand & model families.
- Be able to effectively manage open repair orders.
- Proactive follow up with current and previous customers.
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints.
Qualifications & Job Requirements:
- Motorcycle background preferred but not required.
- Motorcycle enthusiast preferred but not required.
- Motorcycle endorsement and weekend availability.
- Possess sound judgment and decision-making ability.
- Previous Service Advisor/Writer experience in the automotive industry a plus.
Benefits:
- Aggressive Pay Plans.
- Comprehensive Paid Training.
- Employee Discounts.
- 401K with Company Match.
- Medical, Dental and Vision Insurance.
- Voluntary Term Life, Short and Long-Term Disability.
- Accident, Critical Illness and Cancer Insurance.
- Flexible Spending Account access.
- Legal Shield and Identity Theft Shield.
- Competitive Vacation Time.