Overview

If you are interested in the Gear Geek position, you must apply via the link below. DO NOT Apply through the Motorcycle Industry Jobs website. 

https://jobs.lever.co/revzilla/01d689a0-1cbd-479a-a591-cfad7681a67b?lever-source=MIJ

This role is a Gear Geek, Product Specialist, Customer Service, Customer Loyalty, and Rider Support all in one. Picking up the phone and placing an order does this career path no justice. Come live it and breathe it with us. We are building the most elite team of motorcycle gear experts in the world.

You have to love bikes. You have to love gear. You have to be an excellent communicator, both verbally and written.

This position focuses on all levels of customer interaction via phone, email and live chat, taking service to another level by facilitating all aspects of customer interaction with POLISH and well-placed flare. Working with our logistics team, techs, suppliers, manufacturers, and other staff on a case by case basis to ensure RevZilla overdelivers is what this position entails!

RevZilla is in hyper-growth mode and is looking for folks who want to grab the reins and run with the eventual goal to learn, develop, improve, and progress!

Necessary Skills

  • Must love motorcycle gear and motorcycles. You can’t be an expert or a geek if you don’t love the subject matter.
  • Must have a Bachelor’s Degree.
  • Must get excited and want to learn about a combination of some of the following: motorcycle gear, motorcycle riding, motorcycle racing, dirt bike riding, adventure riding, supercross / endurocross, bike modification.
  • Must be detail oriented, proactive, and conscientious with a commitment to self improvement. We are an elite team built upon those principles.
  • Must be an excellent, polished communicator both verbally and through writing. This career is writing & communication intensive.
  • Must like people. We help riders everyday. All day. If you don’t like people, you won’t dig it here.
  • Must be able to shed old habits, hustle, be proactive, and learn the RevZilla way of Customer Service.

Previous experience in retail, customer service, or ecommerce environments is preferred.

Foreign languages (Spanish, German, Portuguese, French, Italian) a plus!

Be sure to tell us what you ride and what your favorite bikes and gear are in your cover letter!

Come work in Philadelphia’s prestigious Navy Yard!

 

If you are interested in the Gear Geek position, you must apply via the link below. DO NOT Apply through the Motorcycle Industry Jobs website. 

https://jobs.lever.co/revzilla/01d689a0-1cbd-479a-a591-cfad7681a67b?lever-source=MIJ

 

About RevZilla

RevZilla was founded in 2007 by a core team of riders whose sole goal was bringing the best possible shopping experience to any enthusiast who visits us, in-store or online.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent, we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

You can find compliments from past customers (as well as some complaints!) by reading reviews of RevZilla at ResellerRatings.com. We cherish any and all customer feedback; if there is something we can do better, we want to know!

We hope that you enjoy shopping with us now and in the future.