Receptionist – Part Time – Harley-Davidson

Overview

RECEPTIONIST
 
Harley-Davidson is one of the most exciting retail environments in the world and you could be a part of it.
Summary Description
Assists the office personnel of the dealership by greeting customers, answering the telephone, transferring calls, and taking messages for all dealership personnel.  Assists office staff by typing letters, and filing records.
 
Key Result Areas
· Customers Service
· Administration
 
Major Duties and Responsibilities
1)         Customer Service
–     Provide courteous, prompt and accurate telephone answering service for all dealership personnel.

• Handle telephone transactions quickly, and courteously.  Welcome customers to the dealership and provide assistance to them providing information, recording messages or forwarding calls.
• Greet internal and external customers immediately, in a courteous and friendly manner.

2)         Administration
–     Provide high quality assistance to office personnel to ensure a smooth running and  
      productive office environment.

• Prepare letters, reports, financial contracts, and other correspondence.
• Open mail and routes it to appropriate dealership personnel.
• Order office supplies.

2)         Other Duties

• As assigned.

 
Commitments

• Treat all employees and customers fairly, courteously, and with dignity.

 
Qualifications & Job Requirements

• Must have the ability to get along with a broad customer base.
• Demonstrated ability to type fast.
• Must maintain a professional appearance and a neat, well organized work area.
• Computer Skills

 
Physical Demands

• Frequently works on a computer or doing other “close vision” work.