Overview
Position Purpose
Create an inviting and positive experience for every visitor to the company
Education/Experience
1. 1-2 years of industry experience in a parts and/or accessories sales capacity preferred
2. Familiarity in using a dealer management system like Lightspeed, DX1, or Lizzy preferred
3. Familiarity in the use and value of a customer management system preferred
Job Requirements/Skills
1. Strong communication skills
2. Superb people skills
3. Team player for achieving company goals and vision
4. Ability to remain calm under pressure
Essential Functions
1. Interface with Pitt Cycles’ external and internal customers by matching their wants and needs with the proper parts, garments and/or accessories
2. Accurately process all customer transactions
3. Keep all display areas neat, clean, and dust-free
4. Assist in successfully managing current and obsolete inventory as directed
5. Ensure service orders are filled with back-orders communicated to the Service Writer and Service Manager
6. Complete Stock Order Submissions as directed
7. Verify information on shipments
8. Ensure timely returns to vendors as directed
9. Verify back-order status, research alternatives, notify customers
10. Discuss and determine parts & accessory needs with the Parts Manager
Compensation
1. Wage commensurate with experience up to $22/ hour
2. Health care
3. Vision care 100% paid by company
4. Dental care 100% paid by company
5. Retirement plan with up to 3% company match
6. 10 days Paid-Time-Off
Employee purchase plans for new motorcycles, parts, clothing, and accessories
About Pitt Cycles
Pitt Cycles is the fastest growing full-service dealership in the Pittsburgh area with Indian, Triumph, KTM, Royal Enfield under one roof. Sharing a parking lot with a live music venue/restaurant brings folks interested in our products right to our door!
Created in 2017, the owners of Pitt Cycles strive to create a dealership that is driven to provide the customer the ultimate positive experience each time they visit the store. It was determined an atmosphere that provided security, advancement potential, training, fun as well as fostering a positive, caring workplace relationships for its employees was essential as the basis for an exceptional customer experience.
