Overview

Avalanche Harley-Davidson is growing and looking for Experienced Parts Specialists!!

Avalanche Harley-Davidson is looking for highly motivated and customer focused Parts & Accessories Specialists. If you're passionate about people and about customer service, and want to work with one of the most dedicated and committed teams in the business, this may be the career for you! 

Come join a proven sales leader, Avalanche Harley-Davidson. The home of a great brand, opportunities and a fun place to work! Avalanche Harley-Davidson is staffing up for a record season, training and increasing our inventory. Avalanche Harley-Davidson is one of six Harley-Davidson dealerships affiliated with The Motorcycle Company, which consistently perform as the leading group of high-volume dealers in the U.S. for new Harley-Davidson motorcycle sales.

This is your opportunity to join one of the most dynamic and fastest growing Harley-Davidson dealer groups in the USA with career advancement opportunities available, based on performance! We have large inventories on site as we get ready for our biggest season yet.

Major Duties and Responsibilities:

  • Interface with Service Technicians and ensure their Parts and Accessories needs are being met.
  • Take service technicians' orders for parts and fill them as fast as possible.
  • Assist service technicians in determining parts & accessories requirements for individual jobs.
  • Recommend related Parts and Accessories, which may be required for a job.
  • Supply cost of parts information on repair orders.
  • Update inventory control system and parts catalog.
  • Notify service personnel when special parts or back-ordered parts are received.
  • Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.
  • Give sales support with vehicles accessories and price quotes 

Customer Service:

  • Provide excellent customer service to all of the dealership's customers.
  • Assist Parts and Accessories manager with attaining retail sales and profitability plans in Parts and Accessories. 
  • Greet customers immediately, in a courteous and friendly manner.
  • Know and use the "Make it Easy to Buy" sales process with every customer
  • Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly, and courteously.
  • Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase. 
  • Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogs.
  • Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
  • Ability to work a flexible schedule including Saturdays, Holidays, and evenings.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service. 
  • Know the details and times of promotions and set up appropriate displays.

Benefits:

  • Employee Discounts
  • Paid Training
  • 401K through MassMutual Financial Group
  • United Healthcare Choice PPO Network, with partial company contributions.
  • Humana PPO Dental, and Vision Insurance
  • Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group
  • Allstate Accident, Hospital, Critical Illness and Cancer Insurance
  • Flexible Spending Account through Eflexgroup
  • Legal Shield and Identity Theft Shield

*Please do not contact the dealership. All applications and resumes must be submitted online.

About Avalanche Harley-Davidson

This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. Avalanche H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years. 

This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.

We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.

Career advancement opportunities available based on merit.

Opportunities are available at all locations. Please inquire for more information.

Avalanche Harley-Davidson is an equal opportunity employer.