Overview
Wild Prairie Harley-Davidson is located in Eden Prairie, MN and is the sister dealership to St. Paul Harley-Davidson. We are looking for self-driven, results-oriented employees with a clear focus on the highest of customer service standards. Due to growth, we are seeking a motorcycle parts and accessories person ready for the opportunity to work in a friendly customer-oriented environment.
Duties include, but are not limited to:
-Greet and service every walk-in or phone customer courteously and promptly.
-Answer questions and assist in identifying and obtaining parts, accessories, and apparel that they might need or enjoy having.
-Control errors by using parts equipment and information resources to accurately identify needed parts and accessories.
-Actively solicit sales and suggest service-related parts and accessories in conjunction with the service department.
-Handle returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
-Place and follow up with customers on special order items.
-Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact areas.
We offer a comprehensive benefits package as well as an incentive commission following a 90 day waiting period. We provide year-round employment as well as overtime opportunities during the riding season. We strongly prefer HD technical knowledge but will consider other parts related experience. EOE.
