High-Level Service Technician

Overview

Company: Offroad Motorsports & Cycle Sales
Location: Jonestown, PA
Department: Service
Reports To: Service Manager
Job Type: Full-Time

Position Summary
Offroad Motorsports & Cycle Sales is seeking an experienced, motivated, and detail-oriented High-Level Service Technician to join our service department. This individual will be responsible for accurately diagnosing, repairing, and servicing a variety of powersports vehicles including ATVs, motorcycles, and side-by-sides. This is a senior-level position requiring leadership, technical expertise, and a customer-first mindset.

Key Responsibilities
·         Diagnose and troubleshoot mechanical, electrical, and fuel system issues on a wide range of powersports vehicles.

·         Perform routine maintenance, advanced repairs, and performance upgrades.

·         Accurately document all work performed and recommended services in our dealer management system.

·         Conduct pre-delivery inspections and quality control checks on new and used units.

·         Assist in mentoring junior technicians and provide technical guidance as needed.

·         Stay current on manufacturer service bulletins, recalls, and technical updates.

·         Ensure all work meets dealership, manufacturer, and safety standards.

·         Maintain a clean, organized, and safe workspace.

·         Communicate with Service Advisors and customers regarding repair timelines and outcomes when required.

Qualifications
·         Minimum 5+ years of hands-on experience in powersports or motorcycle repair.

·         Certifications from manufacturers such as Honda, Yamaha, Suzuki, or Can-Am preferred.

·         Strong diagnostic and problem-solving skills across all vehicle systems.

·         Proficient with electronic diagnostic tools and repair software.

·         Ability to lift 50+ lbs and work in a physically demanding environment.

·         Must have own professional-grade toolset.

·         Valid motorcycle license and clean driving record.

Preferred Traits
·         Leadership abilities and willingness to mentor.

·         Detail-oriented with a high standard for quality.

·         Strong work ethic and reliable attendance.

·         Excellent time management and multitasking skills.

·         Passion for powersports and customer satisfaction.

Benefits
·         Competitive pay based on experience and certification level.

·         Paid time off and holidays.

·         3% IRA match.

·         Employee discounts on gear, parts, and accessories.

·         Ongoing training and certification opportunities.

Join our team of passionate powersports professionals and take your career to the next level at one of the region’s fastest-growing dealerships.