Fixed Operations Manager

Overview

GREAT MONEY & MORE FUN

Up to $100K/Year

CHANGE YOUR PRODUCT, CHANGE YOUR LIFE

We are looking for Fixed Operations Manager who will oversee both Service & Parts departments. The Fixed Operations Manager will be responsible for the reputation, efficiency, and profitability of these departments. Candidates must have 5+ year’s vehicle service and parts management experience, strong leadership, and organizational skills. Strong communication skills are required to work with customers, employees, and vendors. Managers are also required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.

Major Duties and Responsibilities:

• Preparing an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.
• Hire, direct, assist, and motivate Service and Parts department personnel, to achieve maximum productivity, efficiency, profitability in a fun and upbeat environment.
• Working with departments to improve profitability and efficiency.
• Creating and maintaining a positive relationship with customers, ensuring that department staff are helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
• Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.
• Creating dealership service and pricing policies for approval by the General Manager.
• Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs.
• Lead continuous improvement efforts that support annual goals for service and cost control.

Qualifications and Job Requirements:

• 5+ year’s vehicle service and parts management in high-volume shops.
• Possess sound judgment and decision-making abilities.

Benefits:

• Aggressive Pay Plans.
• Comprehensive Paid Training.
• Employee Discounts.
• 401K with Company Match.
• Medical, Dental and Vision Insurance.
• Voluntary Term Life, Short and Long-Term Disability.
• Accident, Critical Illness and Cancer Insurance.
• Flexible Spending Account access.
• Legal Shield and Identity Theft Shield.
• Competitive Vacation Time.

Over the last 11 years, Paul and Michael Veracka built the Veracka Family Harley-Davidson Dealer Group into the #1 Harley-Davidson Dealer Group in the World.

In October 2019, the Veracka Family Harley-Davidson Dealer Group split into two companies representing another chapter of the Veracka Family’s 40-year motorcycle industry legacy. Eager to expand into new markets and acquire more stores, Paul and Michael will now own and operate their own stores.

Paul Veracka now owns High Octane Harley-Davidson (Billerica, Massachusetts), Palm Beach Harley-Davidson (West Palm Beach, Florida), Rockstar Harley-Davidson (Fort Myers, Florida), Motown Harley-Davidson (Taylor, Michigan), Alligator Alley Harley-Davidson (Sunrise, Florida), and Manchester Harley-Davidson (Manchester, New Hampshire),_ and Old Glory Harley-Davidson (Laurel, Maryland).

Michael Veracka now owns Rawhide Harley-Davidson (Olathe, Kansas), Avalanche Harley-Davidson (Golden, Colorado), Riverside Harley-Davidson (Riverside, California), Huntington Beach Harley-Davidson (Westminster, California), Jet City Harley-Davidson (Renton, Washington), and Desert Wind Harley-Davidson (Mesa, Arizona).

With the split, Paul and Michael have the two fastest growing Harley-Davidson dealer groups in the country and both anticipate acquiring multiple stores each in the coming years, allowing growth from within the companies. Over the years, their dealerships have accumulated numerous sales awards and dozens of Bar & Shield awards from Harley-Davidson along with having the #1 volume Harley-Davidson dealership for 3 years with 2 different stores, Power 50 and Best in Class Best Place to Work awards by Powersports Business.

If you wish to be part of the BEST, please email us your resume today!