Overview
We exist to ensure powersport enthusiasts never miss a ride all while providing world-class service to our customers. For us, that means staffing knowledgeable Parts and Accessories Associates (Parts Associates) that are passionate about the industry and ready and waiting to consistently deliver upon that commitment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide best in class customer service by focusing on and fulfilling on customer parts, gear and accessories needs
- Maximize dealership and parts department revenue and margin
- Identify customer’s needs and provide recommended upsell, add on and cross sell suggestions
- Order, receive and stock parts department inventory
- Assist in merchandising of parts, gear and accessories on the dealership floor to create a professional appearance that drives sales
- Work with other departments (sales and service) to order and fulfill parts needs
- Abide by all dealership policies pertaining to the department including general housekeeping and showroom merchandising
- Follow company dress codes and be well groomed at all times
- Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole
- Maintain a positive working relationship with all other employees
QUALIFICATIONS, SKILLS & ABILITIES:
- Basic mechanical knowledge of at least one of the powersport segments that we sell to (Dirt, Street, ATV, Side by sides, Cruiser)
- Basic knowledge of powersports soft goods & parts and accessories
- Minimum of six months service experience in customer service
- Knowledge and use of Microsoft Office (Word, Excel, Outlook etc.)
- Experienced with Point of Sales systems
- Customer-first mindset
- High School Diploma or equivalent
PHYSICAL DEMANDS, VISUAL ACUITY & WORKING ENVIRONMENT:
- Ability to lift up to 75 lbs.
- May be required to push and/or balance a 600 lb+ recreational vehicle
- Ability to use keyboard and computer for extended length of time
- The ability to spend the majority of the day on your feet
Working Conditions: The Parts Associate will potentially be exposed to:
- Battery acid
- Gasoline
- Chemical cleaning materials or
- Other toxic materials commonly found in a motor vehicle place of business
- The noise level in the work environment is occasionally loud
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About MotoSport.com
Our mission is clear: We exist to ensure powersports enthusiasts never miss a ride.
MotoSport.com is more than a powersports company. We are a gathering of power sports devotees who ride and wrench like there’s no tomorrow… just like our customers. Because we ‘re living the moto life, we make sure that we have the right parts and gear for you – whoever you are. But we wouldn’t be that different from the other guys if we just had a ton of stuff, would we? So we’ll do you one better: here at MotoSport.com we have a wealth of expert knowledge that comes from experience. That means our customers get the right parts and gear every time, and we go above and beyond to get it there in time. At the end of it all, we strive to make people (who aren’t that different from us) happy and satisfied… after all, we know what it’s like to be passionate about powersports, so who better to bring that enthusiasm to life than MotoSport?
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly, hybrid office culture office make for a fun work environment. MotoSport employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include annual bonus eligibility, medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, and Flexible Spending or Health Savings Accounts.