Motorcycle Sales Associate

Overview

SALES ASSOCIATE – Santa Monica

Are you passionate about motorcycles, especially Triumph? Do you have a natural ability to connect with people and help them find the perfect ride? Join our dynamic team at Motos America!

Position Overview:

We are seeking an enthusiastic and motivated Sales Associate to join our Santa Monica dealership. As a Sales Associate, you’ll be the face of Motos America, providing exceptional customer service and expert guidance to motorcycle enthusiasts. Triumph experience is a must, and your knowledge of the brand will help customers make informed decisions and connect with their ideal bikes.

Key Responsibilities:

• Customer Interaction: Assist customers in selecting motorcycles, especially Triumph models, by understanding their needs, preferences, and riding experience.
• Sales Process: Guide customers through the sales process, from the initial greeting to closing the sale, ensuring a smooth and positive experience.
• Product Knowledge: Maintain in-depth knowledge of Triumph motorcycles, including features, specifications, and performance, and communicate that effectively to customers.
• Customer Service: Provide exceptional post-sale service, answering questions and helping customers with any concerns about their purchase.
• Inventory Management: Assist with showroom organization, ensuring motorcycles are displayed properly and all inventory is up-to-date.
• Sales Targets: Work toward achieving and exceeding monthly and quarterly sales targets while maintaining high levels of customer satisfaction.
• Promotions and Events: Support promotional events, sales campaigns, and dealership events, ensuring maximum customer engagement.
• Team Collaboration: Work closely with the sales team and other departments (service, parts, etc.) to ensure the customer’s needs are met and expectations exceeded.

Requirements:

• Triumph Experience: Previous powersports sales experience required; preferably european brands.
• Passion for Motorcycles: A love for motorcycles, specifically Triumph, and an eagerness to share that passion with customers.
• Sales Experience: Previous sales experience, preferably in a retail or dealership environment.
• Communication Skills: Strong verbal and written communication skills to effectively engage with customers and team members.
• Customer-Centric: A focus on delivering exceptional customer service with a personable and friendly approach.
• Goal-Oriented: Ability to meet sales targets and contribute to the dealership’s success.
• Detail-Oriented: Attention to detail when managing inventory and processing sales paperwork.

Physical Demands:

• Must be able to stand, walk, bend, climb, and lift up to 50 lbs.
• Must have the ability to balance and move motorcycles as needed.

Why Motos America?

• Motorcycle Enthusiasts: Join a team of passionate individuals who live and breathe motorcycles.
• Triumph Expertise: Work with one of the most iconic motorcycle brands, and help customers find their dream ride.
• Career Growth: Take advantage of opportunities for professional growth and development in a rapidly growing dealership group.
• Family Culture: At Motos America, we treat our employees like family and believe in creating a fun, supportive work environment.

If you’re ready to join a passionate team and be part of an exciting dealership, apply now!