Parts and Tech Associate

Overview

Salary Range: $21-$25/hr

Salary Range: $21.00-$25.00/ hr

About the job
Are you an experienced Powersports enthusiast with a passion for ATVs, Dirt Bikes, and Motorcycles?

Do you enjoy helping others troubleshoot and find the right solutions? Join our team in Garland Texas  as a Parts  Technical Support Specialist and be the go-to expert for our valued customers and dealers!

We are a leading powersports product distributor, and we are looking for a hands-on, knowledgeable, and customer-focused individual to provide critical support.

What You’ll Be Doing (Core Responsibilities)

Your primary role is to provide exceptional technical and parts support.

Duties include:

 Customer Support: Serve as the primary point of contact for customers, dealers, and

technicians, providing expert phone support on technical issues, parts compatibility, and

product questions.

 Order Management: Efficiently process warranty claims and customer parts orders.

 Documentation; Resources: Maintain, update, and organize product documentation, including

owners manuals, service manuals, and assembly guides.

 Inventory Assistance: Pull, package, and ship parts as needed; assist with stocking and

organizing parts inventory.

 Quality Reporting: Document and report recurrent or batch-related product issues to

management for quality assurance and resolution.

 Record Keeping: Maintain detailed, accurate records for management review and operational

efficiency.

What You’ll Need to Succeed (Skills & Experience)

This role requires a candidate with genuine, practical knowledge of powersports products.

 Powersports Expertise (REQUIRED): Extensive, hands-on experience and deep technical

knowledge of ATVs, Dirt Bikes, Motorcycles, and related powersports products. If you work on

them in your spare time, that’s a huge plus!

 Communication Skills: Excellent phone etiquette and the ability to clearly explain technical

information to diverse audiences.

 

 Technical Proficiency: Computer literacy and the ability to quickly navigate systems for order

processing and documentation.

 Organizational Skills: Proven ability to multitask, manage time effectively, and maintain

meticulous records.

 

Pay Rate:

$21.00-$25.00/ Depending on experience.

 

How to Apply

We appreciate your interest! If you are ready to turn your powersports passion into a professional

career, please submit your resume for consideration.

Qualified candidates may be invited for an in-person and/or virtual interview.
About Kayo USA
Kayo USA

The leading OEM for  entry level offroad vehicles.  We are one of the fastest growing  OEMs in the country distributing to over 650 of the top dealers across the country. Our focus is on budget friendly entry level models to get people into the powersports world.