Overview
Inventory Specialist
What is your New Year's Resolution?
Do you want to do better than 2015? So do we!!
We are adding an Inventory Specialist NOW.
Where will you be in 2016? Come join a proven sales leader, High Octane Harley-Davidson.
The home of a great brand, opportunities and a fun place to work.
High Octane Harley-Davidson is looking for a Inventory Specialist
ready for the opportunity to work in a customer-oriented friendly environment. Candidates must be self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards. Inventory experience is a must. Harley Davidson and motorcycle knowledge is a plus.
Key Result Areas
Maintain General Merchandise inventory levels at acceptable levels
Customer Service
Responsible for adhering to the effective, customer service oriented sales process of general merchandise including greeting and engaging customers, helping customers identify the right merchandise for them, selling the excitement of owning the merchandise, and presenting the product and features, up-selling to higher end merchandise, adding on additional merchandise, following the Premium Checkout Process and thanking the customer and always invite them back to the dealership.
Maintain a clean, attractive, and efficient sales floor
Major Duties and Responsibilities
Review all stock orders to ensure a fast moving balanced inventory of General Merchandise. Coordinate orders with General Merchandise Manager and P&A manager.
Maintain sufficient quantities of stock to support demand and acceptable inventory turn ratio.
Follow procedures for ordering, receiving, logging into inventory, displaying, selling and restocking all merchandise.
Coordinate with the General Merchandise Manager to purchase product assortments, gauge stock movement, and devise promotions, when necessary.
Monitor warranty merchandise with the Warranty Administrator
Assist General Merchandise Manager with designing displays for merchandise, which are appealing to customers. Make effective use of:
• Fixtures
• Wall Displays
• Show Cases
• Glass Cubes & Towers
• Mannequins
• Window Displays
Assist General Merchandise Manager with regulating seasonal promotions (i.e. holiday display themes, fashion shows, special events, etc.).
Assist staff when needed.
Maintain an accurate up-to-date inventory management & control system.
Coordinate cycle counts with General Merchandise Manager and staff.
Complete markdowns as recommended by the General Merchandise
Keep 12-month non-moving inventory at industry benchmarks.
Work with General Merchandise Manager to ensure General Merchandise department contributes acceptable levels of gross & net profit.
Maximize return on investment of General Merchandise inventory
Work with General Merchandise Manager to grow the volume of the General Merchandise sales.
Assist General Merchandise Manager in developing advertising sales and promotional campaigns for merchandise.
Customer Service
Provide excellent customer service to all of the dealership's customers whether internal or external.
Greet customers immediately, in a courteous and friendly manner.
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly, and courteously.
Point out any sales, specials, or new merchandise to customers.
Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
Follow the Premium Checkout Process when invoicing. Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
Notify customers when special orders or back-ordered items are received.
Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to "make things right", as specifically directed by the general merchandise manager.
Follow the Ticket to Ride process for customers purchasing bikes.
Make introductions to other departments to ensure cross selling of motorcycles, Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans
Attend training sessions as requested by the Dealer Principal, General Manager, General Merchandise Director, and General Merchandise Manager.
Stay up to date on all required HDU courses.
Selling the fun and excitement of Harley-Davidson to customers.
Qualifications & Job Requirements
Experience with retail sales and inventory management.
Prefer knowledge and experience with selling of Harley-Davidson General Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with Point-of-Sale, Microsoft Office, Google Docs or the ability to quickly learn due to general knowledge & experience with computers.
Schedules may be more or less in the range of:
50-60 Hours – 5-6 days/week March-September.
45-50 hours – 5 days/week October-February.
The season and sales could affect schedules, other than what is listed.
Benefits:
Employee Discounts
Paid Training
401K through MassMutual Financial Group
United Healthcare Choice PPO Network
Humana PPO Dental, and Vision Insurance
Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group
Allstate Accident, Hospital, Critical Illness and Cancer Insurance
Flexible Spending Account through Eflexgroup
Legal Shield and Identity Theft Shield
What do you want from a career:
To be with a growing company.
To have a career, not a job.
To say you're with the #1 dealership group.
To be where they promote from within.
To receive paid training, bonuses and discounts.
To be part of a team and smiles are contagious.
To be able to fulfill dreams, have fun and get paid for it.
To be where customers want to wear your uniform.
To work hard and accomplish a lot.
To be where results, efforts and great ideas are recognized.
To be where you can't wait to get started every day.
Let us help you get what you want out of a career. Come grow with us.
*Please do not contact the dealership. All inquiries and resumes must be submitted online.
About High Octane Harley-Davidson
This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. High Octane H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years.
This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.
We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.
Career advancement opportunities available based on merit.
Opportunities are available at all locations. Please inquire for more information.
High Octane Harley-Davidson is an equal opportunity employer.
