Service Porter

Overview

Required Experience: Outgoing, friendly personality and superior communication and customer service skills. Responsible for moving bikes into and out of the service area, storing bikes properly. Wash new and used motorcycles for sales and service departments. Must have current motorcycle and drivers license. Willingness and ability to work a flexible schedule, including weekends.

 

Job Responsibilities:

Help Service Department employees to run an efficient, clean and customer oriented department.
Helping Service Personnel.
Ability to accept and follow directions.
Wash and Detail Motorcycles. Ensure they are cleaner than when customer dropped them off.
Assist Technicians with keeping the service department clean and organized.
Assist with new motorcycle un-crating and set-up.
Maintain and periodically check inventory of charged motorcycle batteries.
Re-fill stock of oil, electrolyte material, or other supplies, as needed.
Assist technicians or other dealership personnel, when asked.
Work safely and effectively.
Able to prioritize and work as a team.
Safely drive company vehicles towing trailers.
Drive forklift.
Customer Service:

·      Greet customers immediately, in a courteous and friendly manner.

·      Handle requests quickly and courteously.

·      Other Duties – As assigned.

 

Physical Demands:

·      The noise level in the work environment is usually loud.

Requires use of both hands.
Frequently required to bend, stoop, crouch, reach, handle tools and lift 40lbs of material.
Requires the ability to balance and push a 600+ lb. motorcycle.
Working Conditions:

·      Frequently works near moving mechanical parts.

·      Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motorcycle Service Department.

Occasionally, exposed to exhaust fumes or other airborne particles.