Harley-Davidson Certified Technician – Adventure Harley-Davidson

Overview

Motorcycle Technician
Live the Passion….

Throughout the world, Harley-Davidson unites people deeply, passionately and authentically. And in this unity there is a rich and unending variety of personal experiences.  The H-D culture provides employees with continued opportunities for growth and professional development because we believe that people are our only long term competitive advantage. Our culture believes in providing high customer satisfaction by supplying products and services that delight customers and offer value. And, our culture and values promote employee development, diversity, and leadership excellence.   Job Description

Responsibilities:

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

 
Requirements:

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire. 
• Passion for Harley-Davidson brand and industry
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

 
      What we can Offer:

• Competitive compensation plan- hourly wage and bonus program
• Medical, Dental, Vision, Retirement 401(k) up to 4% match, Life Insurance, Disability Insurance
• Paid time off for vacation and holidays
• Personalized Career Development Plan

 
We inspire and fulfill dreams around the world through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!