General Manager (Avalanche Harley-Davidson) Denver, CO
We are looking for an aggressive, take charge General Manager to lead our sales team. Our revolutionary sales process is all about creating a better motorcycle buying experience with employees who love what they do.
Summary Description:
Oversees and manages the operation of the dealership. Responsible for maximizing return on investment, profit and loss, daily operation, planning, development, and implementation of marketing plans for both short-term and long-term growth. Has direct responsibility for managing and controlling company assets, as well as managing and developing employees for future growth.
Job Duties Include:
• Management
• Provides direction and coordination for all areas of dealership operation.
• Establishes and communicates operating policies and procedures for dealership.
• Balances the demands of employees, suppliers, customers, owners, and community.
• Ensures departments maintain budgeted revenue and expense objectives.
• Maintains records, controls and requests reports from subordinates to evaluate dealership performance.
• Holds department managers accountable for established monthly and annual objectives and financial goals.
• Approves all major departmental expenditures.
• In collaboration with the Dealer Principal, makes recommendations/changes to the operating plan and related budgets.
Customer Service:
• Greets customers in a courteous and friendly manner.
• Handles customer complaints reasonably, showing empathy and a positive attitude.
Supervisory Responsibilities:
• Sets policies, procedures and processes for dealership.
• Coaches, counsels and evaluates direct reports.
• Manages recruitment, interviewing, hiring and termination of staff.
• Conducts performance reviews on a regular basis for direct reports.
• Sets and/or approves compensation plans for dealership employees.
• Sets policies, procedures and processes for dealership.
• Coaches, counsels and evaluates direct reports.
• Manages recruitment, interviewing, hiring and termination of staff.
• Conducts performance reviews on a regular basis for direct reports.
• Sets and/or approves compensation plans for dealership employees.
• Provides appropriate training for management team to have the skills to do their job. (Seminars, sales training, technical training, etc.)
• Holds management accountable for leading their people.
• Delegates' responsibility to managers as needed.
• Manages conflicts between departments and individuals within the dealership.
Commitments:
• Models superior customer service behavior by demonstrating positive relationships with customers and employees.
• Is honest and fair in all business dealings.
• Treats all employees and customers fairly, courteously, and with dignity.
• Sets the tone for working relationships within the dealership.
Qualifications & Job Requirements:
• Seven years or more of progressive management experience.
• Demonstrated ability to manage all financial and management aspects of a multi-million dollar business.
• Demonstrated ability to hire, manage, and retain quality employees.
• Preferred knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership.
Compensation:
• Industry leading compensation based on performance
• Benefits Program
Please submit your resume and cover letter of why you would be a good fit for the job.
Please do not contact the dealership. All resumes must be submitted via email
This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. Avalanche H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years.
This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.
We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.
Career advancement opportunities available based on merit.
Opportunities are available at all locations. Please inquire for more information.
Avalanche Harley-Davidson is an equal opportunity employer.
