Overview
General Manager
Huntington Beach Harley-Davidson (Westminster, CA)
The Motorcycle Company is proud to announce our newest location in Westminster, CA.
The Motorcycle Company is currently looking for a highly motivated, aggressive, take-charge, industry leading General Manager for our Huntington Beach Harley-Davidson location. This is your chance to join the fastest growing and highest volume Harley-Davidson dealership group.
The Motorcycle Company currently manages:
- Rawhide Harley-Davidson
- Avalanche Harley-Davidson
- High Octane Harley-Davidson
- Riverside Harley-Davidson
- Huntington Beach Harley-Davidson
- #6 coming soon
Oversees and manages the operation of the dealership. Responsible for maximizing return on investment, profit and loss, daily operation, planning, development, and implementation of marketing plans for both short-term and long-term growth. Has direct responsibility for managing and controlling company assets, as well as managing and developing employees for future growth.
Key Result Areas:
- Employee Satisfaction and Retention
- Customer Experience
- Staffing Levels
- Standardized Process and Procedures
- Profitability
Major Duties and Responsibilities:
- Facilitate cohesion between all departments
- Identify variances in key performance indicators and make necessary on-site adjustments
- On-going review of department tracking towards monthly goal
- Review budget monthly with management company and department managers
- Train and monitor sales process and standardized dealership procedures
- Ensure all staff are trained in accordance to training programs provided
- Assist department managers in keeping staffing levels at budget
- Manage department manager daily activities
- Review and adjust all department schedules
- Ensure managers are keeping proper inventory levels in all departments
- Support the General Sales Manager role
- Ensure proper handling of all customer concerns and complaints
- Ensure proper on-site execution of marketing plan
- Ensure all dealership activity is legal and compliant with company policy along with local and federal law
- Oversee the timely processing of major unit deals
- Lead weekly management meetings and strategic meetings with department managers
- Perform scheduled performance reviews
- Provide on-site counseling for staff
- Assists in recruiting, interviewing, hiring, and terminating staff
- Provide dealership level feedback to TMC on process, policy, staffing, and marketing
Qualifications and Job Requirements:
- 3+ years of proven experience as a General Manager in a dealership environment
- Knowledge and experience with Harley-Davidson preferred but not required
- Be able to effectively manage both people and processes
- Experience staffing, training, motivating, counseling and monitoring the department managers
- Strong computer skills
Benefits:
Paid Vacation
100% Paid Health Insurance Plan up to full family
401K with match
Dental and Vision Insurance
Voluntary Term Life, Short and Long-Term Disability
Accident, Hospital, Critical Illness and Cancer Insurance
Flexible Spending Account
Legal Shield and Identity Theft Shield·
Employee Discounts
Paid Training
*Please do not contact the dealership directly. All inquiries and resumes must be submitted online.