Overview
Floor Manager
High volume motorcycle dealership is currently looking for a highly motivated Floor Manager. This is your chance to join one of the fastest growing motorcycle dealer groups and an industry leading team. . Career advancement opportunities available based on merit.
We are looking for an aggressive; take charge Floor Manager. Candidates must have a proven track record. Candidates must have extensive finance and insurance sales experience with proven ability to drive sales.. Training will be provided.
Floor Manager will be responsible for achieving maximum profitability while focusing on customer service and satisfaction. Products to be sold include pre-paid maintenance, extended service plans, GAP, tire/wheel protection among others.
Compensation:-
Industry leading compensation based on performance-
Benefits Program
Please let us know if you know someone that would be a good match for this
opportunity. If you refer someone to us that we hire, we will send you a check for $500 as a Referral Bonus. Please make sure the person you refer mentions your name so you can get credit for the referral.
Or send the person's contact info and we will contact the person directly. (Phone number and email address preferred)
Job Description
The Floor Manager performs a number of vital functions, including reviewing and confirming the agreed-upon sales figures, preparing salespeople to confer with customers about needed services or products, consulting with customers to determine their wants and needs and presenting products to fulfill them, obtaining credit approval, and preparing delivery documentation. Throughout the process, the Floor Manager must practice strict legal compliance and ethical behavior.
The Floor Manager works in concert with the sales manager to determine which lenders and suppliers of finance products will best be able to meet the criteria set by the Sales Department.
Most of the Floor Manager's job requires interaction with the customer. After establishing a rapport with the customer, the floor manager reviews the customer's credit application and credit report and discusses the available finance options to meet their needs. Once the financial arrangements have been finalized, the Floor Manager prepares the delivery documentation, including the preparation of the loan documents, DMV paperwork and other legal forms required by state and federal regulatory bodies.
The Floor Manager also utilizes a menu to present available product options to the customer, counseling them based on what was cultivated during the initial customer interview. This efficient and effective process also builds strong CSI, as customers appreciate knowing about the wide range of protection products available to them, such as maintenance programs, credit insurance, extended warranties, anti-theft devices and more. At this point, the Floor Manager is responsible for disclosing to the customer all aspects of the sale, including finance charges and interest rates.
The Floor Manager must maintain a high Customer Satisfaction Index (CSI) with the dealership's customers. The Floor Managers often leave a lasting impression on the customer, as he or she is the last person of authority that customers normally see when purchasing a vehicle.
PLEASE SEND RESUME IN CONFIDENCE
DBAYMAN@BATONROUGEHARLEY.COM
