Marine Technician

Overview

DEALEROSITY is seeking a talented and self-driven MARINE TECHNICIAN that wants to grow their career and earn opportunities as a Service Technician in a fast paced busy Marine dealership.

RESPONSIBILITIES:

● Customer Satisfaction on all matters related to the service department

● Work together with all other employees in all other departments to ensure customer satisfaction and contribute to dealer profitability

● Maintain a professional image through proper attire and good personal hygiene

● Be punctual regarding starting and quitting times and act responsibly regarding lunch breaks, errands, etc. in regard to time clock management

● Maintain and take care of all dealership-owned equipment, tools, manuals, etc.

● Notify the Service Manager of any repairs or maintenance that are needed to any of the dealership-owned equipment

● Keep the work area clean, neat, and in a safe manner

● Perform all duties in a safe manner, and act responsibly toward all employees and customers to prevent any injuries from occurring

● Conserve shop supplies and expenses

● Notify the Service Writer or Service Manager of any unsafe operating condition found on any customers boat

● Notify the Service Writer of any required or recommended repairs found on customers’ boats

● Notify the Service Manager of any damage incurred to customers’ equipment

● Perform work as directed in a professional manner so that all items are repaired properly the first time

● Complete work orders and make detailed notes so service staff can complete an accurate work order for every customer, and so the dealership can bill out all repairs

● Properly tag all warranty parts and turn them over to Service Office

● Properly collect all old parts and place in a bag or box for customers inspection

● Do not exceed customers approval amount without authorization from service office

● Communicate with customers as needed in a professional and cordial manner, making sure that they understand any required repairs and thereby will have a higher level of satisfaction regarding the dealership

● Read over Service Bulletins as received in order to stay current regarding Fix Campaigns, Tech Tips, etc.

● Continually strive to become better techs, and therefore more valuable employees

QUALIFICATIONS:

● Basic understanding of mechanical repairs, maintenance, tools, etc.

● Good health and mobility

● Must own hand tools as required to perform basic repairs

● Should have at least two years of experience repairing marine equipment similar to the products that this dealership offers

● Should have received factory training on a similar product

● Attention to detail

● Works well with others

● Has confidence in their own abilities

● Willing and eager to learn about new products and new technologies

● Respect for other people’s property

● Ability to communicate with others

PROFESSIONAL DEVELOPMENT:

● Dealership will make every effort to train Service Techs during the period of employment

● Service Techs will be offered training thru e-skills as required prior to classroom training as well as in addition to classroom training

● Classroom training will be scheduled at one to two weeks per year as availability and scheduling will permit

● Service Techs that achieve Certification will be scheduled as is needed to keep certification current

BENEFITS

Insurance will be offered 90 days after start date
Employee discounts