Dealer Development Specialist

Overview

Dealer Development Specialist – Murrieta, CA
 
KTM, a global leader in the off-road motorcycle competition segment and developer and producer of street as well as off-road motorcycles, has an exciting opportunity for a Dealer Development Specialist located in Murrieta, CA.  
 
 
SUMMARY
 
Under general supervision, the Dealer Development Specialist is actively involved with the development and administration of key department projects as related to developing new dealers in North America (United States and Canada). 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 

• Assists in the development and administration of key department projects, including, but not limited to:
• Dealer Performance Evaluation – Conducts evaluation of dealers based on Company performance standards, makes observations and conclusions using past expertise, recommends course of action for problem dealers, and collaborates with District Sales managers in action plan to improve dealer performance. 
• Retail Identity – Coordinates the communications with dealers and vendors concerning showroom branding and setup.
• Training – Assists in the development of dealer training curriculum and conducts training.
• Conducts market analysis to identify and present development strategies for key markets. Runs reports, interprets and analyzes data, and presents and makes recommendations to management.
• Administers “Become a Dealer” program inquiries. Involves receiving inquiries (via website, phone, other), conducting an initial review, routing the inquiry to the appropriate party, ensuring follow up, and tracking the status of all inquiries via Excel worksheet. As part of program, also conducts dealer interviews, evaluates potential dealers, and makes recommendations to management on potential dealers.
• Coordinates new dealer orientations. Collaborates with internal contacts and new dealers to ensure training, tools, products, etc. are provided. Includes arranging events and/or meetings, etc. May develop training curriculum and facilitate meetings.
• Coordinates communication efforts (direct mail or other) to market area prospects.
• Maintains and updates department reports.
• Assists with various department meetings/presentations.
• Performs other duties as assigned.

 
EXPERIENCE REQUIREMENTS: Generally requires a minimum of two (2) to three (3) years’ experience in dealer development, sales, and/or retail identity experience within North America specific power sports or similar premium brands. High proficiency in Microsoft Office Suite required.
EDUCATION REQUIREMENTS:  Bachelor’s Degree or equivalent experience in related field required.
 
OTHER SKILLS AND ABILITIES:
 

• Solid experience in market analysis and identify market opportunities via sales registration/market demographic data
• Advanced interview and prospecting skills (phone and in-person)
• Presentation skills (classroom, in-dealership/on-site training)
• Strong verbal and written communication skills
• Passionate about the motorcycle industry
• Result-driven

• Attention to detail
• Ability to multi-task in a fast-paced, deadline driven and constantly changing environment
• Flexibility to switch gears with little notice
• Excellent organization skills
• Ability to prioritize workload, meet deadlines and understand when to escalate potential issues

• Basic math skills
• Must be internal and external customer focused
• Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
• Analytical abilities
• Must be self-motivated with ability to use own initiative

 
SUPERVISORY RESPONSIBILITIES:  None
 
CONTACTS:
Internal:  Various dealer development personnel, District Sales Managers, Regional Sales Managers, Field Service Reps
External: New dealer prospects (owners, general managers, etc.)
 
JUDGEMENT/REASONING ABILITY:  Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy.  Requires ability to use judgment and reasoning skills, and determine when issues need to be escalated.
 
PHYSICAL DEMANDS:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms. 
 
 

Ability to lift up to 35 pounds	<5% daily
Able to sit at a desk and use/view computer	90% daily
Able to hear and speak into a telephone	60% daily
Able to stand, bend, stoop, twist	20% daily

 
WORK ENVIRONMENT:  The noise in the work environment is usually moderate.  Other factors are:
 
 

• Ability to travel if needed.  Travel is minimal in this position (approximately 10%).
• Hectic, fast-paced with multi-level distractions
• Professional, yet casual office work environment
• Ability to work extended hours as required

 
Required Pre-Hire Screenings:
Criminal – Felony and Misdemeanor 7 Years
National Criminal Data Base 7 Years
Social Security Verification
Driving Record
NDOT Drug Screen
 
 
TO SUBMIT YOUR RESUME:
 

1. Please apply by emailing your resume AND salary history to jobs@ktmnorthamerica.com.
2. Please indicate which position you are applying for in the SUBJECT line of your email. 
3. ONLY resumes submitted in response to a job posting will be considered.
4. LOCAL CANDIDATES ONLY, PLEASE.
5. NO PHONE CALLS, FAXES OR DROP-INS, PLEASE.

 
RATE OF PAY IS BASED UPON EXPERIENCE.  
 
KTM offers a comprehensive benefits package, including medical, dental, vision, short/long term disability, basic group/voluntary life insurance, voluntary worksite benefits and 401K.
 
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation as a result of your disability. To request an accommodation, contact an HR Representative at jobs@ktmnorthamerica.com.