Overview

Are you an independent, problem-solving, innovative individual who likes to win? We're looking to challenge your knowledge, test your expertise and see how well you can perfect this position. Get ready to think, analyze and hammer out tight deadlines in a fun, fast-paced workplace.

Job Responsibilities:

  • Respond in detail to technical questions in regards to motorcycle parts, accessories and performance.
  • Perform day-to-day customer service including phone calls, e-mails and web inquiries with the highest level of professionalism and accuracy.
  • Work critically with others on your team to problem-solve
  • Work directly with vendors, manufacturers and sales reps in a precise and professional manner.
  • Execute daily duties such as Feedback management, Refunds/Returns and other tasks as assigned.

Required Qualifications:

  • Extremely Detail Oriented
  • Sense of urgency and great multi-tasking skills
  • Responsible, self-motivated, energetic and ability to work as a team player
  • Strong work ethic and a high level of integrity
  • Familiar with online sales channels such as Amazon and eBay
  • Strong understanding of customer service and what it takes to win.
  • Must have a true passion for the motorcycle industry. (Riding is a plus!)