Parts Manager

Overview

Motorcycle Customization Sales Manager

Well established local dealership is currently looking for a full-time Motorcycle Customization Sales Manager to join our team. We are seeking motorcycle enthusiasts who are:

• Honest
• Motivated
• Outgoing
• High-energy self-starters

Candidates must be willing to provide the highest level of customer service in helping others become a part of the dealership team.

Sales experience is preferred, but not required. We will train the right people and provide all the tools you need to be successful. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role.

Being a part of our exciting, fun and dynamic culture is not just about working for a dealership, it’s about embracing a lifestyle of freedom, passion, team members you can call friends, good times and great rides!

An Equal Opportunity Employer

Click HERE to apply.

ESSENTIAL DUTIES:

• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Set-up and maintain a smooth running, efficient P&A department.
• Ensure P&A personnel are well trained and available when needed.
• Employ sound management practices to ensure parts department contributes acceptable levels of gross and net profit.
• Grow the volume of P&A sales.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Model superior customer service behavior for all P&A personnel.
• Demonstrate an interest in growing the P&A business.
• When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

QUALIFICATIONS & JOB REQUIREMENTS

• Experience with retail sales and inventory management.
• Prefer knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.

WE OFFER:

• 401K
• Paid Vacation
• Paid Holidays
• Medical, Dental, Vision
• Life Insurance
• Cancer Insurance
• Accidental Insurance
• Disability Insurance
• Health Flexible Spending Account
• Health Savings Account
• Company discounts
• Upward mobility
• Employee Referral Program
• Free Riding Academy
• New Hire Orientation
• Training
• Onboarding

Job Type: Full-time