Overview
Huntington Beach Harley-Davidson, (Westminster, CA)
Business Development Center Representative
Apply to : Internet Motorcycle Sales Associate/Fit Specialist
If you can handle a high volume of inbound leads with internet and incoming phone calls, you need to apply today. We are looking for candidates who are friendly with a great attitude, award winning smile and exceptional phone skills. Candidates must be honest, self-driven, results-oriented, with a positive outlook and a clear focus on the highest of customer service standards. Candidates will be trained and have state-of-the-art tools available to ensure success in answering customers questions and scheduling appointments via the Telephone and E-Mail. This is your chance to join an industry leading team with career advancement opportunities available.
Call Center experience is a plus.
Responsibilities
- Provide follow-up calls and emails
- Participate in departmental meetings
- Build and maintain customer relationships
- Close new accounts by interacting with customers, primarily via telephone and email
- Make daily outbound calls and write emails to clients and prospective clients
- Provide exceptional customer service and form strong client relationships
- Ability to overcome sales objections
Qualifications:
- Ability to uncover coverage needs through specialized questioning techniques
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Excellent listening skills
- Confidence
- Positive attitude
- Technological proficiency
- Ability to multitask
- Follow-through
- Excellent written and/or verbal communication skills
- Proficient MS Office Skills
- Ability to type 30+WPM
Benefits:
Employee Discounts.
Paid Training.
401K through MassMutual Financial Group.
Cigna PPO Heath Plan, with partial company contributions.
Humana PPO Dental, and Vision Insurance.
Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group.
Allstate Accident, Hospital, Critical Illness and Cancer Insurance.
Flexible Spending Account through Eflexgroup.
Legal Shield and Identity Theft Shield.
*Please do not contact the dealership directly. All inquiries and resumes must be submitted online.