Overview
Huntington Beach Harley-Davidson, (Westminster, CA)
Business Development Center Manager,
What is your New Year's Resolution?
Do you want to do better than 2015? So do we!!
Where will you be in 2016? Come join a proven sales leader, Huntington Beach Harley-Davidson.
The home of a great brand, opportunities and a fun place to work.
We are adding to our current staff and now hiring a Business Development Center Manager. If you're passionate about people and about customer service, and want to work with one of the most dedicated and committed teams in the business, this may be the career for you!
Huntington Beach Harley-Davidson is currently looking for a highly motivated, driven; take-charge Business Development Center Manager.
Our new Business Development Center Manager will lead the Customer Service and Internet Sales team, while focusing customer and employee retention. They will set the tone in a fun, upbeat environment.
Candidates must be honest, self-driven, results-oriented, with a positive outlook and a clear focus on the highest of customer service standards. Candidates must have a proven track record and only the "best" may apply.
Major Duties and Responsibilities:
Hiring, training, motivating, counseling and monitoring the performance of Internet Sales — BDC department
Assisting individual internet sales representatives in setting aggressive, yet realistic monthly sales goals
Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads
Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments
Holding daily sales meetings and conducting sales training
Handling incoming internet leads and setting appointments
Handle incoming phone call leads and setting appointments
Handle live website chat sessions
Key Areas:
Managing and motivating a department of 6 representatives
Achieve monthly shown appointments and sold goals
Ensure prompt response to customer inquiries
Qualifications & Job Requirements:
Call center and telemarketing experience a plus
2+ years of sales and management experience and available to work weekends.
Extensive vehicle management and sales experience.
Strong appointment setting, objection handling skills and closing skills.
Proven leadership and the ability to develop and motivate a team.
CRM and compute experience.
Have a love of motorcycles.
Strong work ethic and willing to give 110% until the job is complete and done right.
Professional demeanor and appearance.
Compensation:
Salary plus commission based wages.
Benefits:
Employee Discounts.
Paid Training.
401K through MassMutual Financial Group.
Cigna PPO Heath Plan, with partial company contributions.
Humana PPO Dental, and Vision Insurance.
Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group.
Allstate Accident, Hospital, Critical Illness and Cancer Insurance.
Flexible Spending Account through Eflexgroup.
Legal Shield and Identity Theft Shield.
*Please do not contact the dealership. All inquiries and resumes must be submitted online or by email.
