Overview

Business Development Center Manager,
Customer Service/Internet Sales
 
High Octane Harley-Davidson 
 
High Octane Harley-Davidson is looking for highly motivated Business Development Manager candidates. They should be aggressive; take charge sales managers with a great attitudes and an award winning smile, to lead our internet and customer service team. Candidates must be honest, self-driven, results-oriented, with a positive outlook and a clear focus on the highest of customer service standards. Must have extensive vehicle management and sales experience with proven leadership and the ability to develop and motivate a team. Candidates must have a proven track record and only the “best” may apply.

This is your chance to join an industry leading team with career advancement opportunities available.

Major Duties and Responsibilities:
 
·        Hiring, training, motivating, counseling and monitoring the performance of    
          Internet Sales – BDC department
·        Assisting individual internet sales representatives in setting aggressive, yet realistic monthly sales goals
·        Tracking all customers to ensure prompt response time and monitoring follow up within the CRM eLeads
·         Ensure that all internet sales reps meet or exceed all activity standards for phone calls and appointments
·        Holding daily sales meetings and conducting sales training
·        Handling incoming internet leads and setting appointments
·        Handle incoming phone call leads and setting appointments
·        Handle live website chat sessions
 
Key Areas:
·        Managing and motivating a department of 6 representatives
·        Achieve monthly shown appointments and sold goals
·        Ensure prompt response to customer inquiries

Qualifications & Job Requirements:

  • 2+ years of sales and management experience and available to work weekends
  • Strong appointment setting, objection handling skills and closing skills
  • CRM and compute experience
  • Have a love of motorcycles
  • Strong work ethic and willing to give 110% until the job is complete and done right
  • Professional demeanor and appearance

 

· Schedules may be more or less in the range of:
50-60 Hours – 5-6 days/week March-September.
45-50 hours – 5 days/week October-February.
The season and sales could affect schedules, other than what is listed.

Compensation:

  • Salary plus commission based wages

 

Benefits: 
·       Employee Discounts
·       Paid Training
·       401K through MassMutual Financial Group
·       Cigna PPO Heath Plan
·       Humana PPO Dental, and Vision Insurance
·       Voluntary Term Life, Short and Long-Term Disability from Lincoln Financial Group
·       Allstate Accident, Hospital, Critical Illness and Cancer Insurance
·       Flexible Spending Account through Eflexgroup
·       Legal Shield and Identity Theft Shield
 

What do you want from a career:
To be with a growing company.
To have a career, not a job.
To say you're with the #1 dealership group.
To be where they promote from within.
To receive paid training, bonuses and discounts.
To be part of a team and smiles are contagious. 
To be able to fulfill dreams, have fun and get paid for it.
To be where customers want to wear your uniform.
To work hard and accomplish a lot.
To be where results, efforts and great ideas are recognized.
To be where you can't wait to get started every day.
.
Let us help you get what you want out of a career. Come grow with us. 

*Please do not contact the dealership. All inquiries and resumes must be submitted online or by email.
 

About High Octane Harley-Davidson

This is your chance to join one of the fastest growing Harley-Davidson dealership groups in the United States and be a member of an industry leading team. Thank you for taking the time to send your resume and the interest you have shown in our company. High Octane H-D is owned by the Veracka Family, who have celebrated success, in the Motorcycle Industry, for over 30 years. 

This is an exciting time as we continue to expand with acquisitions across the United States. With expansion come opportunities for top performing Team Members to grow their careers. We hire candidates from outside our company but also promote from within. We encourage everyone to achieve success, have fun and earn the rewards we offer.

We encourage training and performance improvement making tools available to you, through Harley-Davidson University (HDU). HDU offers some of the best on-line training programs in the industry. We believe that everyone continues to learn throughout their career and we encourage you to do the same, with the learning tools that we make available to you, only at Harley-Davidson.

Career advancement opportunities available based on merit.

Opportunities are available at all locations. Please inquire for more information.

High Octane Harley-Davidson is an equal opportunity employer.