Overview

Title: Brand Ambassador/Marketing Assistant

Company: Aftermarket Parts and Component Manufacturer and Distributor (Confidential)

Location: New England/Within 1 hour of Boston, but nearly half as expensive

 

Are you a technical wizard AND a marketing pro? Do you have experience with conducting product promotions, creating content, managing social media and attending and presenting at trade shows? If so, please keep reading. 

 

Our successful motorsports parts manufacturer and distributor client in New England is looking for a passionate and progressive motorcycle and powersports enthusiast with a technical background AND modern-day marketing/social media skills.

 

The ideal candidate:

1. Understands complex electrical and mechanical concepts and can naturally translate them into easily understood soundbites for non-technical customers

2. Has bulletproof ethics, exceptional judgment and can think quickly on his or her feet

3. Is professional, always respectful of others and friendly

4  Has refined telephone customer service skills

5. Is solution driven and enjoys learning about new products and product lines from the inside out

6. Is comfortable sharing information, advising others and selling new product concepts to colleagues, customers, dealerships, distributors and the media

7. Can create exciting content and develop it for different platforms like blogs, videos and social media

8. Understands how to use artwork, images and content (text) on social media

9. Is familiar with promotional email development and database management

10. Is able to (and enjoys) travel to between 4 to 8 industry trade events or consumer shows annually with shared or total responsibility to set up the display, work the show and tear down/ship out the exhibit when done

 

Additional responsibilities include:

  • Generating invoices, taking payments and issuing return authorizations
  • Assisting customers with solutions to possible problems and tech questions
  • Professionally and promptly communicating with customers via phone, text and email for sales and warranty assistance

 

Qualifications & Skills:

  • Customer Service experience
  • Bilingual (Spanish preferred) is a plus
  • Adaptive to Change
  • Excellent communication and interpersonal skills
  • Computer proficient (Knowledge of Excel is required)
  • Self-motivated
  • Ability to manage multiple tasks, including follow through & follow up
  • Passion for the industry
  • High school diploma or equivalent

 

Compensation and Benefits:

This company is offering a competitive salary plus benefits. They are open Monday through Friday from 9a – 5p with a regular workweek of 37.5 hours. Benefits include: health insurance (premium for individuals are paid by the company), access to supplemental insurance through AFLAC, up to 5 sick/personal days a year, vacation days that accrue throughout the year and increase in number based on years of employment, 6 paid holidays, a discretionary bonus, profit sharing, a 401K retirement plan and holiday parties.

Next Steps

If you or someone you know might be a great fit for this exciting role, please send your resume or contact me at Jan@spAction.com. We are offering our standard $1,000 referral bonus for anyone you refer to us who gets hired by any of our clients.