Job description

Customer Service
Job Description

Yoshimura R&D of America, Inc., in Chino California, the leader in high-end motorcycle exhaust systems and accessories, has an immediate position open for Customer Service with motorcycle industry experience is required. This position will maintain, enhance and be an integral part of Yoshimura’s sales department. The ideal candidate will be given the opportunity to grow their skills and responsibilities in a fast-paced environment.

Essential Duties & Responsibilities:

Provide excellent customer service to all the retail and dealership’s customers.
Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle knowledge.
Handle telephone transactions quickly, and courteously.
Point out any sales, specials, new merchandise and offer additional products that may compliment the customer purchase.
Assist customers with determination of Parts and Accessories requirements and research merchandise in MAS200.
Update and distribute various Excel based performance reports periodically.
Performs other duties as assigned.
Job Requirements:

1-3 years of Motorcycle Industry experience is required.
Proficiency in Microsoft Excel, Word and Outlook experience is required.
Experience working with MAS200 ERP software is a plus but not required.
Rate of pay Depends on Experience.

Job Type: Full-time

Salary: $18.00 – $22.00 per hour

About Yoshimura R&D of America, Inc.

Imagine yourself working for a world-renowned, premium aftermarket motorcycle exhaust company. At Yoshimura R&D, we take performance and racing very seriously and this is reflected by the attitude of every employee. The result of this dedication to performance is shown in the unparalleled quality of work and high standards in every pipe we make.

Yoshimura Research and Development of America, Inc. is a privately owned company located in Chino, California. Since it's inception in the mid 70's, Yoshimura R&D has become legendary in the aftermarket motorcycle industry. By partnering with all the major industry brands, Yoshimura race teams have captured multiple Sport Bike, ATV, and Off-Road national championships.

Benefits of employment at Yoshimura R&D include: medical insurance, dental insurance, vision, vacation, paid holidays as well as meeting famous racers in a great working environment!.