Overview

JOB DUTIES & RESPONSIBILITIES 

  • Ensure that customers receive prompt, courteous, and effective service.
  • Open and close work orders providing as much information as possible
  • Planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Warranty Repair Paperwork
  • Consult with the parts department on special order parts and sublet repairs
  • Keep Service Manager informed of all customer complaints and technician problems
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Document all work performed and recommended on the repair order
  • Perform other duties as assigned

BENEFITS:

  • Vacation/Holiday Pay
  • Health Insurance
  • Uniforms
  • 401k
  • Competitive Wages
  • Paid Training
  • Employee Discount

REQUIREMENTS

  • A relevant degree, certification or experience – preferred
  • Ability to multi-task
  • Valid Drivers License
  • Strong organizational skills/ detail oriented
  • Ability to understand verbal & written instructions
    Ability to work well with others High School Diploma or Equivalent – Preferred