Powersports and Marine: Fixed Operations Director: Carolina Coast!: Metric Multi-Line and Marine Multi-Line: up to $150,000!

Our Client is a multi line metric Powersports dealer with full line Marine offerings on the Carolina Coast. Seeking an accomplished Fixed Op Director to oversee Powersports and Marine Service and Parts Departments. Lead a talented Service and Parts Team at the highest level to produce superior, customer oriented, department performance. Brand new facility designed specifically for the job at hand. Wonderful area to live and raise a family.

Service Management:
Knowledge of Service Best Practice processes. (Service Appointment Process, First Service Retention, CSI Follow Up, Shop Productivity, Efficiency, Service Upsell, Hours per R/O, Parts per R/O, Multi Point Inspection Process, Parts to Service Process, etc.)
Ability to manage multiple Technicians and Advisors.
A strong focus and determination for superior CSI scores.
A commitment to supporting the Sales Department.
Multi-brand knowledge and Lightspeed experience a plus.

Parts Management:
Multi brand knowledge and/or experience.
Experience with Ecommerce sales a plus
Experience with inventory management software and Lightspeed
Proven ability to forecast, budget and exceed goals
Knowledge of best practices: Cycle Count, Accessorized showroom units, Parts to Service Dept., etc.
Experience with supplier relationships (Tucker, P/U, WPS, etc).

Referral Bonus Program:

If you know someone who may be a good match for this opportunity, we offer up to $1,000 as a referral bonus if your referral is hired. Please refer to the website for details.

Contact: Sam Chalk

PowerSports Recruiter
V20 Recruiting + Consulting
PowerSports/Recreational Consulting & Staffing Services

[O] 252 726 3383
[C] 440 463 4571
[F] 252 726 3383

About V20 Recruiting + Consulting

V20 Recruiting + Consulting offers specialized recruiting, staffing and consulting solutions for the Powersports, Motorcycle, Marine, RV and Outdoor Recreations industries.  With offices in FL, CT, IL, NC, NV, OH, WI and WA we have developed extensive resources and expertise to meet even the most demanding human resource challenges.