Overview

Tired of the cold? Looking for a move?! Well check us out! We are located in the Heart of Texas, halfway between Houston and Austin, with a year-round riding season.

The Ranch Harley-Davidson is looking for highly motivated and customer focused Service Advisor. If you’re passionate about people and about customer service, and want to work with one of the most dedicated and committed teams in the business, this may be the career for you!

Come join the fastest growing dealership in Texas, The Ranch Harley-Davidson. The home of a great brand, opportunities and a fun place to work! The Ranch Harley-Davidson is staffing up for a record season, training and increasing our inventory.

Major Duties and Responsibilities:

  • Assist customer with their Harley-Davidson Service Needs.
  • Communicate with parts department and technicians in order to complete repairs.
  • Give sales support with labor price quotes.
  • Perform state inspections.

Customer Service:

  • Provide excellent customer service to all of the dealership’s customers.
  • Greet customers immediately, in a courteous and friendly manner.
  • Develop and share working knowledge of Parts and Accessories merchandise, parts history, and motorcycle service.
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly, and courteously.
  • Inform customers of sales, specials, new merchandise and offer additional product that may complement the customer purchase.
  • Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
  • Ability to work a flexible schedule including Weekends, Holidays, and evenings.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Benefits:

  • Competitive Pay
  • Employee Discounts
  • Paid Training
  • 401K with Company match
  • Medical Insurance
  • Dental & Vision Insurance
  • Voluntary Term Life, Short and Long-Term Disability
  • Allstate Accident, Critical Illness and Cancer Insurance
  • LegalShield
  • Gold’s Gym Membership Discount
  • Fun Work Environment!!!

About The Ranch Harley-Davidson

We are The Ranch Harley-Davidson and we opened in August of 2016. We are the fastest growing Harley-Davidson dealership in Texas, and when we say that we're a family, we mean it! We work hard to play hard and we're looking for the right people to grow with us.