Overview

Experienced Service Advisor/Manager for Powersports and Marine

Star Powersports offers a variety of brands and services for our customers every boating and powersports need.

COMPANY BENEFITS:                                                                                                                                                                                                                                          Full-time employment with a competitive compensation package
Paid Training

SERVICE ADVISOR:                                                                                                                                                                                                                                                  Allocate service time per job to technicians based on national time standards.                                                                                                                           Collaborate with technicians/mechanics for optimal efficiency                                                                                                                                                    Communicate effectively with customers in scheduling service, estimating and educating necessary repairs and recommending additional required repairs.  Source parts for the service department
Assist with the processing of all manufacture warranty claims in a timely manner
Continuous follow up on any outstanding claims
Assist the with any needed pre-authorizations
Return factory requested parts in a timely manner, ensuring proper tracking documentation
One invoice per boat or unit should be maintained for any service repairs
Schedule and process internal (inventory) bottom cleaning and washes
Work with the Sales Team in tracking and processing new boat factory deliveries
Assist when possible with photo documentation of any incoming new product
Assist in processing completed work orders and send out to the customer
Assist with answering the phones in a professional manner
Assist with obtaining estimates for any needed dealer adds to a sold boat or powersports unit

REQUIREMENTS & QUALIFICATIONS:                                                                                                                                                                                          Powersports, Marine or similar industry is preferred
Strong communication skills
Valid Driver’s License and acceptable driving record

Job Type: Full-time

Pay: $12.00 – $16.00 per hour