FULL TIME, REMOTE POSITION
Monday-Friday (Work from Home)
SpeedAddicts.com is expanding our rider support team for 2022!
Are you a powersports enthusiast looking for full time employment? Does helping riders find parts and gear from the comfort of your own home sound like a dream job? Here’s your chance to join the Speed Addicts team!
In order to find the best candidates Speed Addicts is expanding our search beyond our home turf (Southern California). We’re looking for knowledgeable and passionate rider support staff who can respond to inbound (calls, emails, and live chat) from our customers (www.speedaddicts.com).
Join a growing company with a history of excellence in the industry. Founded by Schad VanLeeuwen, grandson of AMA Hall of Fame Racer Skip VanLeeuwen, Speed Addicts is a legacy project with racing in its DNA.
Duties & Responsibilities (Include But Are Not Limited To):
Manage daily customer service inquiries via phone, email, chat, and other media
Identify and assess customer needs to achieve satisfaction
Respond in a professional manner to customer inquiries
Technical support for products pre and post purchase
Assisting customers with warranty claims
Order management between suppliers and customers
Excellent written and verbal customer service communication
High proficiency in email and web navigation
Powersports product knowledge and interest
Ability to multi-task and manage time effectively
Bonus Qualifications (not required):
E-Commerce Experience (BigCommerce, Amazon, eBay, Channel Advisor)
Microsoft Excel or Slack Experience
Motorcycle or MTB Rider
Full Time Employment (Mon-Fri, start time will depend on time zone)
Work from Home Flexibility
Competitive Pay ($15-$20 Per Hour)
Work in an industry that you are passionate about
Business Equipment Provided
Friendly and Passionate Team
Speed Addicts provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (gender), age, national origin, ancestry, citizenship, physical or mental disability, military or veteran status, medical condition, genetic information, sexual orientation, or any other category protected by federal, state, or local laws.
About Speed Addicts
Speed Addicts is an online retailer or motorcycle parts and apparel.
Are you a Speed Addict?
We're currently looking for team members to help us take Speed Addicts to the next level. If you think you've got the right stuff and want to come along for the ride apply today!