_Service Technician – Job Description _
Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule with excellent quality.
Service Department Operations
Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period.
Continually improve this “efficiency” skill.
Maintain productivity (time spent working on billable jobs) to 100%
Accept work assignments from Service Writer/Manager
Request parts for the job as early as possible when needs become known.
Perform service, repair and customization work in accordance to factory specifications.
Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known
Ensure proper completion and filing of paperwork.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
Keep customers’ vehicle cleaner than when it was dropped off.
Completion of a factory authorized training program such as MMI Service School or equivalent work experience.
Current Motorcycle license.
Service Technicians need both basic and special tools to accurately diagnose and service our products.
All Service Technicians are required to own a set of tools at time of hire. At time of interview as for this list of tools you’ll be required to have.
Job Type: Full-time
Pay: From $24.00 per hour
All customers are required to wear a mask, curbside pick up available, common surfaces are sanitized regularly.