Overview

Shawnee Powersports is multi-line dealership that is looking for a  Service Manager that is passionate about customer service, takes pride in their work, and enjoys being part of a winning team that cares about their employees.  Pay depends on experience and willingness to grow with a successful company.

QUALIFICATIONS:

Mechanical knowledge and experience with motorcycles.
Must have a valid motorcycle endorsement
Computer skills are a must.
Strong customer service and communications skills
Experience with Lightspeed and CRM programs
Have great attention to details
Ability to lift materials and perform light physical tasks
DUTIES:

Manage department with a high degree of customer satisfaction while maintaining profitability.
Estimate costs and completion times at the point of sale. Communicate them CLEARLY to the customer.
Assign jobs to technicians while following a schedule.
Assist techs as needed.
Notify customer with changes, additional work needed, or completion of work order.
File warranty claims in a timely manner.
Handle customer complaints quickly, with understanding, and with a positive attitude to demonstrate our customer commitment.
Input on dept promotions and advertising.

About Shawnee Powersports

Shawnee Powersportsa welcomes Overland Park and Kansas City, KS area bikers to our full-service motorcycle dealership to explore our many bikes and services. From buying a new Honda, Kawasaki or Yamaha motorcycle to getting parts or service for your current ride, Shawnee Powersports is the place to turn to for first-rate customer service and competitive pricing. No matter if you are in search of a cruiser, naked bike, touring or sport bike, we stock a variety of options for you, thanks to our extensive new and pre-owned bike inventory. Some of the top bike manufacturers are well-represented here, thanks to our access to the complete lineups of new motorcycles from Yamaha, Kawasaki and Honda! Shop for a new motorcycleonline now or visit us in Shawnee, KS at your earliest convenience.

Whether you are buying a new Honda motorcycleor maybe a pre-owned bike, you may be seeking to finance for your purchase; that is why our dedicated finance staff is here. We want to see each of our customers ride off on their dream bike, and our finance department is here to make that a reality, with financing assistance for bikers with good credit, no credit and even less than ideal credit.

Keeping your motorcycle in peak operating condition not only make it more enjoyable to ride, but it also keeps you safer out on the roads. With the expert motorcycle service technicianshere at Shawnee Cycle Plaza, you can be assured that your bike is maintained and repaired to the high standards of its original manufacturer. Our service techs are certified and trained to work on a broad range of bikes, and we utilize genuine OEM parts and accessories and OEM-quality replacement components and fluids at all times. Contact or visit us for all your motorcycle needs near Kansas City!