Seven Brand, Inc ( Seven ) The next level in athletic performance. Founded by American athlete James Stewart is seeking a talented and motivated Customer Service / Sales Support Representative with strong work ethic, who is highly organized, can work under pressure, and pays close attention to detail. Experience in powersports, action sports and apparel are a plus.
Duties and Responsibilities:
• Work closely with the sales, operations and independent reps to handle inbound customer service inquiries across all channels
• Act as a liaison for the dealer network and web customers to ensure that issues, concerns, and questions are resolved both promptly and thoroughly
• Issue return authorizations and credit notes for all customers
• Assist the Operations Manager with product allocation and inventory maintenance for dealers and website
• Assist with data entry of dealer direct and rep orders
• Communicate with the warehouse to ensure that all orders are being processed and shipped in a timely manner
• Assist other departments with miscellaneous tasks and assist in special projects upon request
• Additional duties as assigned
• 1-2 years of experience in customer service (powersports, action sports and apparel industry is a plus)
• Ability to answer incoming and place outgoing calls regarding warranty processes, product inquiries, order questions and general customer service support
• Self-motivated team player with positive attitude and the ability to problem solve
• Ability to consistently run and track open orders and back order reports to support sales and web customers
• Strong organizational, communication and multi-tasking skills
• Must have excellent attendance and a strong work ethic
• Proficiency in Microsoft Office programs (Outlook, Excel, Word, etc.)
To be considered for this role, please submit your resume to firstname.lastname@example.org with the SUBJECT LINE “CUSTOMER SERVICE”
Seven offers medical, dental, vision, retirement plan, paid vacation, holidays, and sick time, as well as employee discounts. Seven Brand Inc. is an equal opportunity employer.
MORE ABOUT SEVEN:
Seven – The next level in sports performance. Founded by American athlete James Stewart in 2013 to take athlete apparel and protection to heights never before reached. With his fierce competitive nature and passion for performance, James set out to assemble a team of like-minded creatives and visionaries that would ultimately help him see into the future.
Now collectively as a team and a family, Seven will continue to push the boundaries, just as James Stewart has done his entire career. Seven – Redefining Limits..
To create a look, feel and vibe that transcends all that is current in our perspective marketplace. To push product performance limits past present standards using new technology and design solutions. Achieve a level of dominance over the competition never before held by a brand or athlete. Help the Youth of the Universe achieve their goals and live out their dreams.
Innovative / Progressive / Experimental / Creative / Athletic / Performance / Futuristic / Youthful
These key – words make up Seven’s DNA. This is what lies at the core of the brand and ultimately is what Seven is made up of and defines who we are.
Ask Why / Ask Why Not / Experiment / Be Creative / Try – Fail – Try Again.
A clean, sporty, simplistic approach is what’s behind the aesthetic of Seven. Utilizing large geometric shapes to make a single statement that looks bold and powerful on the athlete, up close as well as at a distance. Letting the material and technical construction of the products stand out is also a big part of our visual goal.
Function and Fit are the focus of countless hours both spent out testing in the field with athletes and up in Seven’s Development Lab. Experimenting with new technology, material’s, and cut’s, all to achieve next level athletic performance and perfection.
About Seven MX
The next level in sports performance. Founded by American athlete James Stewart in 2013 to take athlete apparel and protection to heights never before reached. With his fierce competitive nature and passion for performance, James set out to assemble a team of like minded creatives and visionaries that would ultimately help him see into the future.Now collectively as a team and a family, Seven will continue to push the boundaries, just as James Stewart has done his entire career. Seven – Redefining Limits..