Overview

We are seeking a Service Advisor/Parts Associate to join our team! You will need to be able check in and evaluate units for the service department, resolve customer questions, review repair orders and estimates with customers, lookup parts, and various other tasks. We are a Powersports and Power Equipment sales and service Dealer. A general knowledge and passion of our industry is necessary as well as some mechanical ability. We sell ATV’s, Side by Sides, Snowmobiles, Lawn Tractors, Chainsaws, and much more. As a dealer we take care of our customers and have built a very loyal following by doing so. We have a fun and dynamic staff and an industry that is exciting and constantly changing.

Responsibilities:

*Schedule appointments, service writing, evaluating units, and assisting with customer check in to the service department

*Parts lookup and assistance with general customer inquiries
*Ability to load and offload freight(forklift experience) and customers units
*Follow-up calls for service department to ensure customer satisfaction
*Answer and direct phone calls
*Clean and PDI(Pre Delivery Inspection) of units prior to sale

Qualifications:
*Previous experience in parts(auto/powersports industry), customer service, or other related fields.
*Preferred familiarity with DX1, Lightspeed, parts lookup, or any DSM(Dealer Management System) platforms but willing to train.
*Ability to build rapport with clients
*Phone skills and excellent people skills
*Attention to detail and results oriented
*Self starting, motivated, and proactive
*Valid drivers license required

About Protection Plus LLC DBA Pro Plus Powersports

We are a family owned and operated business with two locations in Washington State. Our company brands include Can-Am, Ski-Doo, Arctic Cat, Kymco, Husqvarna, Toro, Generac, And DR Power equipment. We service all makes and models of Powersports and Power Equipment.

Our team includes dynamic and enthusiastic employees. We are growing rapidly and are in need of additional qualified personal.