Overview
Pitt Cycles is growing and looking for a talented and motivated Motorcycle Service Manager. A Pitt Cycles Service Manager is passionate about customer service, takes pride in their work, and enjoys being part of a winning team that cares about their employees.
Pitt Cycles offers:
· Market leading pay
· Long-term job security
· Flexible work schedule
· A great working environment with the latest equipment
· Structured, self-paced and company-paid training opportunities leading to manufacturer recognition
· Health, Dental, & Vision Insurance
· 401(k) with company match
· Paid time-off
· Discounted Employee vehicle plan
· Demo usage available
· Relocation assistance for the right candidate
As a Pitt Cycles Service Manager, you will be responsible for effectively managing a diverse staff who will be performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You’ll be at the forefront of innovative motorcycle diagnostic technologies.
Essential Functions
*Ensure all training is current for everyone in the department
*Ensure warranty submissions are correct and current
*Manage day-to-day team member’s performance, coaching/training as needed
*Execute routine department operation tasks including:
*Schedule work so that emergencies and new-bike PDIs can be done as needed
*Inspect technician’s work prior to calling the customer to ensure correctness and safety
*Establish and maintain customer relationships to ensure customer satisfaction
Qualifications
o At least 1-3 years of related mechanical / vehicular service management preferred
o High School Diploma or Equivalent
o Demonstration of excellent mechanical, electrical, diagnostic and computer skills
o Must be authorized to work in the USA without requiring sponsorship
o Must have a Valid Driver’s License with motorcycle endorsement
Pitt Cycles offers associates a team environment, great benefits and ongoing training and support. If you are in alignment with core values of integrity, transparency, professionalism, respect, and teamwork – now might be the time for you to accelerate your career as part of the best company in motorcycle repair. Apply today or refer a qualified friend!
About Pitt Cycles
Pitt Cycles is the fastest growing full-service dealership in the Pittsburgh area with Indian, Triumph, KTM, Royal Enfield under one roof. Sharing a parking lot with a live music venue/restaurant brings folks interested in our products right to our door!
Created in 2017, the owners of Pitt Cycles strive to create a dealership that is driven to provide the customer the ultimate positive experience each time they visit the store. It was determined an atmosphere that provided security, advancement potential, training, fun as well as fostering a positive, caring workplace relationships for its employees was essential as the basis for an exceptional customer experience.
